Banking Associate

5 days ago


Edison, New Jersey, United States PNC Full time
Job Description

At PNC, we are committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Teller, you will play a vital role in providing personalized banking services to our customers, ensuring their financial well-being and loyalty.

Key Responsibilities:

  • Process a variety of customer interactions, including transactions and account inquiries.
  • Educate customers on banking products and services, identifying opportunities to increase share of wallet.
  • Collaborate with branch staff and PNC ecosystem partners to provide seamless customer experiences.
  • Perform lobby engagement activities to connect with customers and promote PNC products.
  • Apply product and procedural knowledge to solve customer problems and ensure accurate and efficient transactions.

Requirements:

  • Strong customer service skills and ability to work in a fast-paced environment.
  • Knowledge of banking products and services, with a focus on customer needs and satisfaction.
  • Ability to assess and manage risks associated with customer interactions.
  • Excellent communication and problem-solving skills.

PNC Benefits:

  • Comprehensive benefits package, including medical, dental, and vision coverage.
  • 401(k) with PNC match, pension, and stock purchase plans.
  • Dependent care reimbursement account, back-up child/elder care, and adoption reimbursement.
  • Robust wellness program with financial incentives.

Equal Employment Opportunity:

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.



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