Banking Associate
5 days ago
At PNC, we are committed to delivering exceptional customer experiences and fostering a culture of inclusivity and accessibility. As a Teller, you will play a vital role in providing personalized banking services to our customers, ensuring their financial well-being and loyalty.
Key Responsibilities:
- Process a variety of customer interactions, including transactions and account inquiries.
- Educate customers on banking products and services, identifying opportunities to increase share of wallet.
- Collaborate with branch staff and PNC ecosystem partners to provide seamless customer experiences.
- Perform lobby engagement activities to connect with customers and promote PNC products.
- Apply product and procedural knowledge to solve customer problems and ensure accurate and efficient transactions.
Requirements:
- Strong customer service skills and ability to work in a fast-paced environment.
- Knowledge of banking products and services, with a focus on customer needs and satisfaction.
- Ability to assess and manage risks associated with customer interactions.
- Excellent communication and problem-solving skills.
PNC Benefits:
- Comprehensive benefits package, including medical, dental, and vision coverage.
- 401(k) with PNC match, pension, and stock purchase plans.
- Dependent care reimbursement account, back-up child/elder care, and adoption reimbursement.
- Robust wellness program with financial incentives.
Equal Employment Opportunity:
PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.
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