Freight Logistics Development Manager
2 weeks ago
Unlock a rewarding career in logistics with Spot Freight, where initiative and teamwork thrive. Our Carrier Account Managers are the backbone of our operations, fostering relationships with carriers to deliver exceptional customer service and drive business growth.
About This Role:
As a Carrier Account Manager, you will be responsible for building and maintaining strong relationships with our carrier partners, negotiating rates and terms to meet client needs while ensuring seamless freight movement.
Key Responsibilities:
- BUSINESS DEVELOPMENT: You will identify opportunities to procure new carriers, negotiate favorable terms, and secure freight movements that meet client expectations.
- CUSTOMER GROWTH: Deliver outstanding service levels to carriers and internal stakeholders, driving pipeline growth and capacity expansion.
- RELATIONSHIPS: Develop and nurture carrier relationships through lead generation, cold-calling, and referrals.
- FREIGHT OPERATIONS: Analyze market trends and optimize carrier selection to meet client freight needs.
- RESULTS: Achieve and exceed monthly sales margin targets and ensure carrier service levels and key performance indicators (KPIs) are met.
- COMMUNICATION: Proactively communicate with carriers and sales teams to resolve issues, exceed service expectations, and facilitate shipment/delivery resolutions.
Requirements:
- Bachelor's degree
- 2 years of sales and customer service experience required
- Knowledge of the logistics industry preferred
Essential Skills:
- Ability to thrive in a fast-paced environment and meet performance metrics
- Strong negotiation skills – persuasiveness, confidence, resilience
- Entrepreneurial spirit, passion, self-motivation
- Organization and attention to detail
- Adaptability, multi-tasking ability, sense of urgency
- Confident decision-making skills, problem-solving ability, issue-resolution skills
Compensation:
- $45,000 base pay; plus commission
We're looking for someone who can make a lasting impact at Spot Freight. If you're passionate about logistics and eager to grow your career, let's connect
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