Automotive Service Advisor
3 weeks ago
As an Automotive Service Advisor with Christian Brothers Automotive, you will play a vital role in building relationships with our guests and ensuring their satisfaction with our services.
Responsibilities include:
- Greeting every guest with hospitality and respect
- Presenting the best solution to repair their vehicle in a clear and concise manner
- Managing the store's workflow to ensure efficient and effective service
- Selling our services in a way that is honest and transparent
- Maintaining a positive attitude and team atmosphere
- Communicating with guests on the phone in a clear and professional manner
- Building long-term relationships between the store, yourself, and the guest
- Directing and coordinating customer service activities
- Shuttling guests as needed in a CBA-branded vehicle
- Ensuring all repairs are performed to proper specifications
- Working together as a team to assist other employees as needed
Qualifications:
- Current driver's license
- Desire to serve our guests and others
- Driving record acceptable to our current insurance carrier
- Proficiency in Windows-based computer software and automotive store applications
- Experience in an Automotive Customer Service role or Automotive Service Writer/Advisor/Sales role
Physical Requirements:
- Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
- Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
- Occasionally lifting and carrying objects over 50 lbs.
- Keeping a brisk work pace in a high-volume environment
Christian Brothers Automotive is an Equal Opportunity Employer and practices 'At-will' employment practices. All of your information will be kept confidential according to EEO guidelines.
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