Automotive Service Advisor

3 weeks ago


Woodstock, Georgia, United States Christian Brothers Automotive Full time
Job Title: Automotive Service Advisor

As an Automotive Service Advisor with Christian Brothers Automotive, you will play a vital role in building relationships with our guests and ensuring their satisfaction with our services.

Responsibilities include:

  • Greeting every guest with hospitality and respect
  • Presenting the best solution to repair their vehicle in a clear and concise manner
  • Managing the store's workflow to ensure efficient and effective service
  • Selling our services in a way that is honest and transparent
  • Maintaining a positive attitude and team atmosphere
  • Communicating with guests on the phone in a clear and professional manner
  • Building long-term relationships between the store, yourself, and the guest
  • Directing and coordinating customer service activities
  • Shuttling guests as needed in a CBA-branded vehicle
  • Ensuring all repairs are performed to proper specifications
  • Working together as a team to assist other employees as needed

Qualifications:

  • Current driver's license
  • Desire to serve our guests and others
  • Driving record acceptable to our current insurance carrier
  • Proficiency in Windows-based computer software and automotive store applications
  • Experience in an Automotive Customer Service role or Automotive Service Writer/Advisor/Sales role

Physical Requirements:

  • Being dependable and reliable for a position that is scheduled for Monday – Friday, 7am – 6pm
  • Being on your feet the majority of the workday (standing, walking, coordinating parts, etc.)
  • Occasionally lifting and carrying objects over 50 lbs.
  • Keeping a brisk work pace in a high-volume environment

Christian Brothers Automotive is an Equal Opportunity Employer and practices 'At-will' employment practices. All of your information will be kept confidential according to EEO guidelines.



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