Janitorial Operations Manager
2 weeks ago
Job Overview
\The Regional Director of Janitorial Services will be responsible for overseeing operational activities in designated regions, ensuring compliance with contract specifications and achieving cost and profit objectives.
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Key Responsibilities:\
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- Comply with all GDI safety policies and procedures;\
- Possess a detailed knowledge of operations at each site (contract, scope of work, building type, client nuances, etc.);\
- Assure delivery and execution of contracted janitorial services within the region;\
- Build and maintain long-term relationships with key decision-makers at client locations;\
- Maintain frequent communication and contact across all client sites via phone calls, emails, and site visits;\
- Review financial performance regularly to forecast spend and adjust as needed;\
- Prepare and develop financial and operational reports weekly and monthly;\
- Work closely with supervisors and managers to develop their operational knowledge and management capabilities;\
- Continuously monitor overall performance of each site and make appropriate changes as needed;\
- Work directly with client and internal teams to ensure billing and collections are processed in a timely manner;\
- Partner with local and national 3rd party vendors and suppliers for onsite material, supplies and equipment;\
- Negotiate modifications to compensation or staffing plans based on site specific needs;\
- Oversight of all employees in the region with direct supervision of all employees reporting to sites within territory including but not limited to Area Managers, Account Managers, and Cleaners.\
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Qualifications:\
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- 5+ years of multi-unit commercial janitorial operations management experience required;\
- Ability to meet deadlines and make sound decisions in stressful situations;\
- Strong customer service and employee relations skills;\
- Excellent attention to detail;\
- Excellent verbal and written communication skills;\
- Strong organizational skills;\
- Able to multi-task;\
- Ability to show judgment and to work independently;\
- High integrity and discretion required.\
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GDI Services Inc. US is an equal opportunity employer.\
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