Operations Supervisor

1 week ago


Alsip, Illinois, United States NICKS B B Q INC Full time
Job Description

At NICKS B B Q INC, we are seeking a highly skilled Assistant Manager to assist the manager in running the front counter and drive-thru area. This is a key role that involves addressing customer issues, managing staff, and maintaining a high level of service quality.

Responsibilities:
  • Assist the manager in overseeing daily operations
  • Address customer complaints and resolve issues promptly
  • Manage staff performance and provide feedback

The ideal candidate will have excellent communication skills, be able to work well under pressure, and have a strong passion for delivering exceptional customer service.

Requirements:
  • High school diploma or equivalent required
  • 2+ years of experience in a fast-paced environment
  • Excellent communication and problem-solving skills

We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, as well as opportunities for career growth and development.


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