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Relief Manager

2 months ago


Yuba City, California, United States Universal Storage Group Full time
Job Summary

We are seeking a highly motivated and experienced Relief Manager to join our team at Universal Storage Group. As a Relief Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the smooth running of our self-storage facilities.

Key Responsibilities
  • Greeting and Customer Service: Greet customers with a smile and a handshake, providing a warm and welcoming experience.
  • Unit Sales and Rentals: Assist customers in determining the best size unit for their needs, complete all paperwork correctly, and ensure a seamless rental process.
  • Facility Maintenance: Conduct regular walk-throughs and lock checks, post payments, and track past due accounts.
  • Marketing and Sales: Participate in monthly marketing efforts, including calls, visits, emails, and social media postings, to drive sales and revenue growth.
  • Merchandise and Cleaning: Maintain merchandise for customer purchase, clean vacant units to rentable condition, and ensure the overall cleanliness of the facility.
  • Auctions and Lien Law: Prepare auction units according to procedure and lien law as needed.
Requirements
  • Valid Driver's License: A valid driver's license is required for this position.
  • Background Check and Drug Screen: A successful background check and drug screen are mandatory.
  • Attitude and Aptitude Testing: Candidates must pass attitude and aptitude testing.
  • Physical Demands: The Relief Manager must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance.
Benefits
  • Medical Insurance: Universal Storage Group offers medical insurance with a company contribution of up to $450 per month.
  • Dental and Vision Insurance: We also offer dental and vision insurance.
  • Supplemental Insurance: Additional supplemental insurance is available.
  • PTO and 401k: Employees receive up to 120 hours of PTO annually and a 401k plan with company match.
  • Paid Holidays: We observe paid holidays.