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Relief Manager
2 months ago
We are seeking a highly motivated and experienced Relief Manager to join our team at Universal Storage Group. As a Relief Manager, you will be responsible for providing exceptional customer service, managing daily operations, and ensuring the smooth running of our self-storage facilities.
Key Responsibilities- Greeting and Customer Service: Greet customers with a smile and a handshake, providing a warm and welcoming experience.
- Unit Sales and Rentals: Assist customers in determining the best size unit for their needs, complete all paperwork correctly, and ensure a seamless rental process.
- Facility Maintenance: Conduct regular walk-throughs and lock checks, post payments, and track past due accounts.
- Marketing and Sales: Participate in monthly marketing efforts, including calls, visits, emails, and social media postings, to drive sales and revenue growth.
- Merchandise and Cleaning: Maintain merchandise for customer purchase, clean vacant units to rentable condition, and ensure the overall cleanliness of the facility.
- Auctions and Lien Law: Prepare auction units according to procedure and lien law as needed.
- Valid Driver's License: A valid driver's license is required for this position.
- Background Check and Drug Screen: A successful background check and drug screen are mandatory.
- Attitude and Aptitude Testing: Candidates must pass attitude and aptitude testing.
- Physical Demands: The Relief Manager must be able to regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move up to 100 pounds with assistance.
- Medical Insurance: Universal Storage Group offers medical insurance with a company contribution of up to $450 per month.
- Dental and Vision Insurance: We also offer dental and vision insurance.
- Supplemental Insurance: Additional supplemental insurance is available.
- PTO and 401k: Employees receive up to 120 hours of PTO annually and a 401k plan with company match.
- Paid Holidays: We observe paid holidays.