Administrative Support Specialist
1 week ago
Della Infotech, Inc. is a dynamic and growing company that values excellence in customer service. We are seeking a highly skilled Administrative Support Specialist to join our team and contribute to our mission of delivering exceptional customer experiences.
About the Role:
This role offers a competitive salary of $45,000 per year, along with a range of benefits, including health insurance, paid time off, and opportunities for professional growth and development.
Key Responsibilities:
- Deliver exceptional customer service through effective communication and problem-solving skills.
- Utilize sales order entry systems, websites, and knowledge bases to provide accurate and timely assistance with order placements and status inquiries.
- Maintain a high level of professionalism and adhere to established service quality standards.
Requirements:
- High school diploma or equivalent required; Associate's degree preferred.
- Two years of related customer service experience preferred.
- Proficiency in personal computer applications such as Microsoft Outlook, Word, Excel, and PowerPoint.
Desired Qualifications:
- Solid understanding of Salesforce CRM and Infor XA ERP Systems.
- Excellent communication and interpersonal skills.
- Able to work effectively in a fast-paced environment and adapt to changing priorities.
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