Intake and Customer Service Specialist

2 days ago


Dearborn, Michigan, United States Arab Community Center for Economic and Social Serv Full time
Job Title: Intake and Customer Service Specialist

At Arab Community Center for Economic and Social Service, we are seeking a highly skilled Intake and Customer Service Specialist to join our team. As a key member of our Community Health & Research Center, you will play a vital role in ensuring the accessibility of effective community services that empower individuals and families to achieve an enhanced quality of life.

Key Responsibilities:
  • Welcome individuals to the department and program, providing a warm and welcoming experience.
  • Answer telephone calls, questions, and service inquiries about services, providing accurate and timely information.
  • Orient individuals to service benefits and resources available, ensuring they understand their options and next steps.
  • Provide a high level of customer service support, handling matters professionally and responsibly.
  • Administer medical billing tasks, ensuring accurate and timely processing.
  • Quality customized services, client care, and satisfaction are the ultimate goal.
Requirements:
  • High School or GED required; Associate degree preferred.
  • Health Administration, Business Administration, or related field approved by Human Resources.
  • At least 3-5 years previous workforce development experience in a funded program, including enrolling into a funded program, intake, referral to services for training, supportive services, and knowledge of program policies and system partners.
Working Conditions:
  • Normal business hours, with some additional hours required.
  • Some local travel may be required.
  • Climate-controlled office environment.


  • Dearborn, Michigan, United States ACCESS (MI) Full time

    Job Title: Intake and Customer Service SpecialistAt ACCESS (MI), we are seeking a highly skilled Intake and Customer Service Specialist to join our team. As a key member of our organization, you will play a vital role in ensuring the accessibility of effective community services that empower individuals and families to achieve an enhanced quality of life.Job...


  • Dearborn, Michigan, United States ACCESS (MI) Full time

    Job Title: Intake and Customer Service SpecialistJob Summary:As an Intake and Customer Service Specialist at ACCESS (MI), you will play a vital role in ensuring the accessibility of effective community services that empower individuals and families to achieve an enhanced quality of life. You will interact with customers by addressing inquiries and resolving...


  • Dearborn, Michigan, United States UHS Full time

    About the RoleWe are seeking a skilled Clinical Intake Specialist to join our team at Beaumont Behavioral Health, a 144-bed behavioral health facility. As a key member of our admissions team, you will play a critical role in ensuring that patients receive the highest level of care and support.ResponsibilitiesObtain initial clinical phone information from...


  • Dearborn, Michigan, United States UHS Full time

    About the RoleThe Intake Clinician plays a critical role in the admission process, ensuring that clients receive the appropriate level of care. This position requires strong communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment.ResponsibilitiesObtain initial clinical phone information and communicate...


  • Dearborn, Michigan, United States Best Buy Full time

    {"title": "Customer Experience Specialist", "description": "**About the Role**At Best Buy, we're committed to creating a work environment where every employee feels like they truly belong and contribute to our shared purpose. As a Customer Experience Specialist, you'll be the face of Best Buy for our customers, providing unique and personalized service to...


  • Dearborn, Michigan, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction. You will also be responsible for maintaining high-quality standards, staying up-to-date with product...


  • Dearborn, Michigan, United States The Sherwin-Williams Company Full time

    Customer Service Specialist Job DescriptionThis role is crucial to the success of our retail stores. As a Customer Service Specialist, you will work closely with customers to understand their needs, provide solutions, and ensure maximum satisfaction. You will also be responsible for maintaining high-quality standards, staying up-to-date with product...


  • Dearborn, Michigan, United States Rite-Hite Full time

    Job Title: Service Collections SpecialistAt Rite-Hite, we are seeking a highly skilled Service Collections Specialist to join our team. As a key member of our finance department, you will be responsible for collecting past due invoices from service customers.Job Summary:The Service Collections Specialist will work closely with customers to determine the...


  • Dearborn, Michigan, United States Sherwin-Williams Full time

    About the RoleThis position is crucial to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about products, and recommend the right solutions. They are expected to promptly resolve any customer concerns and ensure maximum client satisfaction, while...


  • Dearborn, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and customer-focused Bilingual Store Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our retail team, you will be responsible for providing exceptional customer service, answering product questions, and recommending solutions to meet our customers' needs.Key...


  • Dearborn, Michigan, United States The Sherwin-Williams Company Full time

    Job SummaryThe Sherwin-Williams Company is seeking a highly skilled and customer-focused Bilingual Store Customer Service Specialist to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide...


  • Dearborn Heights, Michigan, United States Sherwin-Williams Full time

    About the RoleWe are seeking a highly skilled and multilingual Customer Service Specialist to join our team at Sherwin-Williams. As a Customer Service Specialist, you will play a critical role in providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending solutions to meet their...


  • Dearborn, Michigan, United States The Sherwin-Williams Company Full time

    Job SummaryThis role is critical to the success of our retail stores. As a Customer Service Specialist, you will work closely with wholesale and retail customers to understand their needs, provide expert advice on Sherwin-Williams products, and recommend solutions to meet their requirements. You will also be responsible for promptly resolving customer...


  • Dearborn, Michigan, United States Ali Achira Endocrinology & Weight Loss Clinic Full time

    Position OverviewWe are seeking a dedicated Healthcare Support Specialist to join our medical practice. This role is essential in providing assistance within our clinic, focusing on patient care and administrative tasks.Key ResponsibilitiesAssist with patient intake and documentation.Manage electronic medical records efficiently, with a preference for...


  • Dearborn, Michigan, United States Walgreens Full time

    Customer Service Associate Role at WalgreensAs a Customer Service Associate at Walgreens, you will be responsible for delivering exceptional customer experiences, providing courteous and efficient checkout services, and recommending items for sale to customers. Your key responsibilities will include:Modeling and delivering a distinctive and delightful...


  • Dearborn, Michigan, United States Les Stanford Chevrolet and Cadillac Full time

    We are seeking a highly organized and responsible individual to join our team at Les Stanford Chevrolet and Cadillac as an Office Support Specialist. This is an entry-level position with excellent potential for growth and development. The successful candidate will be responsible for a variety of tasks, including filing, switchboard relief, and assisting the...


  • Dearborn, Michigan, United States Penske Truck Leasing Co., L.P. Full time

    Penske Logistics Customer Service Associate RoleA Penske Logistics Customer Service Associate plays a vital role in ensuring timely delivery of materials and products to customer locations. This involves monitoring delivery schedules and managing time-sensitive information and transactions to guarantee on-time delivery.Key Responsibilities:Track and manage...


  • Dearborn, Michigan, United States Hart Medical Equipment Full time

    Job SummaryHart Medical Equipment is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be the first point of contact for customers, providing exceptional service and support in a fast-paced environment.Key ResponsibilitiesAssist internal and external customers in a...


  • Dearborn, Michigan, United States Hart Medical Equipment Full time

    Job SummaryHart Medical Equipment is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As the first point of contact for customers, you will be responsible for providing exceptional service, taking orders, answering questions, and handling complaints and troubleshooting problems.Key...


  • Dearborn, Michigan, United States Hart Medical Equipment Full time

    Job SummaryHart Medical Equipment is seeking a highly skilled and compassionate Customer Service Representative to join our team. As the first point of contact for customers, you will be responsible for providing exceptional service, answering questions, and resolving issues in a professional and empathetic manner.Key ResponsibilitiesAssist customers with...