Dining Operations Manager
7 days ago
As a key member of the Great Wolf Lodge team, the Banquet Captain is responsible for ensuring seamless execution of events and conferences. The ideal candidate will possess excellent leadership skills, strong attention to detail, and a passion for delivering exceptional guest experiences.
About the Role:
This role is an exciting opportunity for a motivated and organized individual to join our fast-paced dining operations team. As a Banquet Captain, you will be responsible for leading a team of banquet servers, coordinating event logistics, and providing exceptional service to our guests. We are seeking someone with a strong work ethic, excellent communication skills, and the ability to multitask in a dynamic environment.
Responsibilities:
• Lead and supervise a team of banquet servers, ensuring timely delivery of food and beverages
• Coordinate event logistics, including set-up, buffet preparation, and beverage management
• Develop and maintain relationships with clients, understanding their needs and preferences
• Collaborate with the Banquet Manager to ensure seamless execution of events
• Maintain high standards of quality and presentation in all aspects of the banquet service
Requirements:
• Previous experience as a server or in a related hospitality role
• Strong leadership and communication skills
• Ability to multitask and work well under pressure
• Physical stamina to lift up to 30 pounds and stand for long periods
• High school diploma or equivalent required
What We Offer:
• Competitive salary ($19 per hour) and benefits package
• Opportunities for career growth and professional development
• Flexible scheduling and paid time off
• A fun and dynamic work environment with a passionate team
Great Wolf Lodge is a leader in the hospitality industry, known for our commitment to excellence and customer satisfaction. We offer a range of benefits and perks, including medical, dental, and vision insurance, health savings account, telehealth resources, life insurance, 401K with employer match, paid vacation time off, and paid parental leave. If you are a motivated and organized individual who is passionate about delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity.
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