Travel Agent Representative

3 weeks ago

Jacksonville, Florida, United States National Guard Employment Network Full time
Job Title: Field Travel Agent

Are you a motivated and results-driven individual looking for a challenging role in sales? Do you have excellent communication and interpersonal skills? We are seeking a Field Travel Agent to join our team at National Guard Employment Network.

About the Role:

The Field Travel Agent will be responsible for generating new sales, retaining existing members, and growing our overall book of business through our multiple product offerings. You will work closely with our members to understand their needs and provide personalized solutions to meet their travel and membership requirements.

Key Responsibilities:
  • Establish and grow mutually beneficial relationships with AAA Members to maximize their member experience and use of AAA benefits, leading to profitable sales, revenue growth, and repeat Travel bookings
  • Achieve assigned travel, membership, and credit card sales goals
  • Sell cruises, tours, hotel accommodations, air travel, car rental, travel insurance, AAA credit cards, AAA memberships, and related travel products and services
  • Prepare complex and/or large-scale domestic and international travel packages
  • Complete reservations and advise clients regarding documentation requirements
  • Make necessary travel arrangements (i.e., reservations, collect money, and process documents)
  • Receive and champion customer concerns through to resolution
  • Ask for referrals, build, and grow a book of client business by utilizing the AAA ACG lead system
  • Proactively learn and utilize AAA ACG digital and communication technologies to achieve objectives
What We Offer:
  • Layered Compensation Plan: Unlimited Commissions, Monthly Booking Bonus, Quarterly New Hire On-Pace Bonus, and Average New Hire Compensation $42,000+
  • Excellent and comprehensive benefits packages, including Medical, dental, and vision benefits, 401k Match, Paid parental leave and adoption assistance, Paid Time Off (PTO), company-paid holidays, CEO days, and floating holidays
  • Tuition assistance program, professional certification reimbursement program, and other professional development opportunities
  • AAA Membership and discounts, perks, and rewards
Requirements:
  • High school diploma or equivalent
  • 1-year business-to-consumer sales experience
  • Strong sales skills with a history of effectively developing, tracking, following up on, and closing leads
  • Advanced consultative selling techniques utilizing thorough product knowledge
  • Strong phone sales and prospecting skills
  • Excellent verbal and written communication skills combined with strong customer focus
  • Ambition, motivation, and drive
  • Excellent listening skills and ability to understand customer needs
  • Ability to proactively grow a personal book of business and repeat clients
Work Environment:

This is an in-office position. Employees will service ACG members in-person and are based on-site in an ACG branch facility.

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