Medical Support Associate

5 days ago


Ithaca, New York, United States Cayuga Health System Full time

Cayuga Health System, a leading healthcare provider in central New York, is seeking a highly organized and detail-oriented Medical Support Associate to join our team in the Emergency Department. This per diem position offers flexibility and variety, with scheduled shifts from 3pm to 11pm and 11pm to 7am.

Job Summary:

The Medical Support Associate will provide exceptional patient care and administrative support in a fast-paced environment. Key responsibilities include patient intake, consent form management, cash handling, and phone triage.

This role requires strong communication skills, attention to detail, and the ability to work independently. If you're a motivated individual who thrives in a dynamic medical setting, we encourage you to apply.

Key Responsibilities:
  • Patient intake, including greeting, check-in, and demographic verification
  • Assist patients with filling out consent forms and manage related documents
  • Process cash and credit card payments for medical services rendered
  • Initiate calls, pages, and triage phone calls to ensure efficient communication
  • Support admissions, discharges, transfers, and other customer service duties
Requirements:
  • High school diploma or equivalent required
  • Strong interpersonal and communication skills essential
  • Meticulous attention to detail and organizational skills necessary
  • Ability to work independently and as part of a team
Preferred Qualifications:
  • Proficiency in Microsoft Office Suite (Word, Outlook)
  • Familiarity with medical terminology and practices
Work Environment:

This role is based at Cayuga Medical Center, located at 101 Dates Drive, Ithaca, NY 14850. The per diem schedule offers flexible working hours, with occasional evening and night shifts.

Compensation:

The estimated hourly rate for this position is $19.50 without benefits. Cayuga Health System is committed to providing competitive compensation and opportunities for growth and development.

About Us:

Cayuga Health System is a community-focused healthcare network dedicated to delivering high-quality care and services to residents of central New York. We prioritize diversity, equity, and inclusion, and strive to create a welcoming environment for patients, staff, and visitors alike.



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