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Automotive Care Operations Manager
2 months ago
The Car Wash General Manager plays a crucial role in overseeing the daily operations of our facility, ensuring that our customers receive exceptional service while maintaining high standards of cleanliness and efficiency.
Key Responsibilities- Compensation: Weekly salary with the potential for performance bonuses averaging $13,000 annually, contingent upon meeting specific goals.
- Employee Benefits: Comprehensive health, dental, and vision insurance options, paid vacation, and a 401(k) plan with matching contributions for eligible participants.
- Staff Development: Conduct training sessions and workshops for employees at all levels to enhance their skills and knowledge.
- Operational Excellence: Implement and refine processes and procedures to improve service delivery and operational efficiency.
- Customer Relations: Manage customer feedback, complaints, and damage claims effectively to ensure satisfaction.
- Technical Proficiency: Diagnose and resolve equipment issues, perform repairs, and conduct necessary adjustments using various tools and equipment.
- Administrative Skills: Utilize basic Excel and other office applications to maintain records and manage operations.
- Problem-Solving Abilities: Adapt quickly to challenges and shifting priorities, demonstrating strong analytical skills.
- Safety Compliance: Ensure adherence to safety protocols, including electrical hazards and lock-out/tag-out procedures.
- Equipment Handling: Operate hand and power tools, electric meters, and material handling equipment safely and effectively.
Ideal candidates will possess a blend of technical aptitude, leadership skills, and a commitment to providing outstanding customer service. A basic understanding of office applications and a willingness to learn and adapt are essential.
