Care Navigator

2 weeks ago


Colorado Springs, Colorado, United States Denver Health Full time
Job Summary

We are seeking a highly motivated and detail-oriented Care Navigator to join our team at the Westside Adult Medical Clinic. As a Care Navigator, you will play a critical role in providing patient navigation services, ensuring seamless transitions of care, and facilitating patient compliance with treatment plans.

Key Responsibilities:
  • Manage patient transitions of care from ED, inpatient, SNF, specialty to primary care
  • Address barriers to care coordination, improve patient experience, and connect patients to necessary resources
  • Maintain ongoing tracking and documentation of referrals to ensure patient safety
  • Assemble patient clinical background and referral needs, providing appropriate clinical information as applicable
  • Contact review organizations and insurance companies to ensure prior approval requirements are met
  • Act as an extender for the care team, assisting patients with problem-solving potential issues related to the healthcare system, financial or social barriers
  • Identify and utilize cultural and community resources, serving as a liaison for internal and external care providers and/or families/caregivers
  • Track individual patient referral process, ensuring appointment scheduling, necessary follow-up, and barrier resolution
Requirements:
  • High School Diploma or GED required
  • 1-3 years experience in a clinical care setting required
  • Intermediate knowledge of community resources needed for reentry at Denver Health's integrated care system
  • Ability to support community engagement to connect persons involved in the criminal justice system and Denver Health
  • Strong oral and written communication skills
  • Must be empathetic to the needs of all patients
What We Offer:
  • Competitive salary: $32.26/hour
  • Outstanding benefits, including up to 27 paid days off per year, immediate retirement plan employer contribution, and generous medical plans
  • Free RTD EcoPass (public transportation)
  • On-site employee fitness center and wellness classes
  • Childcare discount programs & exclusive perks on large brands, travel, and more
  • Tuition reimbursement & assistance
  • Education & development opportunities, including career pathways and coaching
  • Professional clinical advancement program & shared governance
  • Public Service Loan Forgiveness (PSLF) eligible employer

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