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Laboratory Specialist II
2 months ago
We are seeking a highly skilled Laboratory Specialist II to join our team at Thermo Fisher Scientific. As a key member of our Unity Lab Services team, you will play a critical role in providing exceptional customer service and support to our clients.
Key Responsibilities- Use inventory/order management electronic systems to perform tasks such as on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing.
- Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation.
- Work within computer systems to access and follow standard operating procedures.
- Proactively communicate with supervisors any customer concerns and/or potential problems.
- Effectively address customer concerns within established resolution timeframes.
- Engage in process improvement activities.
- High school diploma or equivalent required.
- 1 year of related experience within a laboratory setting is preferred.
- Experience working in customer service is also a plus.
We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation.
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
