Dining Room Server

As a Dining Room Server at Forte Belanger, you will play a vital role in providing exceptional customer service and creating memorable dining experiences for our guests. With a passion for delivering outstanding food preparation and presentation, you will work closely with our culinary team to ensure that every dish is crafted with precision and care.

This role involves preparing, cooking, and presenting high-quality dishes while maintaining a clean and organized kitchen environment. You will be responsible for ensuring that all food meets the highest standards of quality, taste, and presentation. Your attention to detail and commitment to excellence will make all the difference in our guests' dining experiences.

• Food Preparation: Assist with food preparation such as creating fruit cups, maintaining the salad bar, stocking food supplies, etc.
• Sales Service: Engage with and provide superior service to all customers. Answer customers' questions, and provide information on procedures or policies. Communicate with customers regarding orders, comments, and complaints.
• Cash Handling: Establish or identify prices of goods and capture sales in the point-of-sale system. Receive payment by cash, check, credit cards, vouchers, or automatic debits. Issue receipts, refunds, credits, or change due to customers. Ensure accuracy of payments and change disbursements. Balance the cash drawer at the end of each shift.
• Teamwork: Contribute to a positive team environment. Recognize and reinforce individual and team accomplishments. Identify alarms or changes in morale and performance. Maintain a calm demeanor during periods of high volume or unusual events to set a positive example for the team.
• Merchandise: Organize and stock supplies, service stations, and products. Rotate products and stock grab-and-go items throughout the shift to increase sales. Follow-up placement protocols to optimize customer sales.
• Safety & Sanitation: Follow operational policies and procedures. Follow health, safety, and sanitation guidelines. Clean, sanitize, and organize work areas, utensils, and equipment. Clean service and seating areas. Scrub and polish counters, tables, and other equipment. Perform other duties such as sweeping, mopping, and washing dishes to keep equipment and facilities sanitary.

To succeed in this role, you will need:

• 1 year of food service experience required. Strong food prep skills preferred.
• Knowledge of techniques and equipment for preparing, serving, storing, and handling food and beverage products.
• Mathematics skills to accurately calculate change and process transactions.
• Suggestive selling skills to upsell and promote additional merchandise.
• Customer service skills to deliver exceptional service to our guests.

Forte Belanger offers a comprehensive compensation package that reflects our commitment to the health, wellness, and work-life balance of our team members. This includes:

• Competitive salary: $16.00 - $17.50 per hour.
• Medical, dental, and vision insurance.
• Life insurance and disability insurance.
• 401(k) with company match.
• At-work dining perks.
• Flexible schedules.
• Generous PTO.
• Total rewards program.
• Inclusive employee assistance program.

We are proud to offer a dynamic and supportive work environment that values teamwork, innovation, and excellence. If you share our passion for delivering exceptional customer experiences and have the skills and qualifications to excel in this role, we encourage you to apply.