Applications Technology Director

2 weeks ago


Lebanon, New Hampshire, United States Dartmouth Health Full time

About the Job:

We are seeking an IT Systems Development Lead to join our team at Dartmouth Health. The successful candidate will be responsible for directing new systems development and modification of existing systems, consulting with users to diagnose and resolve complex problems, and developing troubleshooting and problem resolution programs to ensure high level of service and efficiency.

Responsibilities:

  • Direct new systems development and modification of existing systems
  • Consult with users to diagnose and resolve complex problems
  • Develop troubleshooting and problem resolution programs to ensure high level of service and efficiency
  • Manage IT vendor(s) to ensure high level of customer service in user technology services including hardware and software needs, network support, training and documentation, and service desk requests
  • Review major contracts/statement of work for information technology services, hardware, and software purchases and projects
  • Participate in annual budget development and maintain costs against budget

Requirements:

  • Bachelor's degree with 5 years of experience in healthcare related, IS field with management responsibility required
  • Advanced degree (in Management/Finance/Healthcare as appropriate) preferred
  • Working knowledge of system analysis techniques, microcomputers, user techniques, and networks required
  • Strong interpersonal skills required
  • Knowledge of relevant application systems, hardware, and software technologies
  • Knowledge of DH computer service applications and support activities
  • Demonstrated ability to envision and design technology-based services that meet consumer needs and solve business problems

Estimated Salary: $140,000 - $170,000 per year



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