Retail Sales Representative

1 week ago


Ithaca, New York, United States Charter Communications Full time
About the Role

We are seeking a highly motivated and results-driven Retail Sales Specialist to join our team. As a Retail Sales Specialist, you will be responsible for providing exceptional customer service and sales support to our customers. You will work closely with our customers to understand their needs and provide personalized solutions to meet their requirements.

Key Responsibilities
  • Meet or exceed monthly sales goals, including wireless sales
  • Ensure a great customer experience
  • Educate and engage customers through product demonstrations
  • Be a team player and maintain strong knowledge of all TV, internet, and wireless products, pricing plans, promotions, and service features for Spectrum, as well as our competitors
Requirements
  • Thrive in a fast-paced team environment
  • Read, write and speak the English language to effectively communicate with employees, customers, and suppliers in person, on the phone, and by written communications
  • Lifting up to 35 lbs.
  • Standing for prolonged periods of time
  • Wearing a required uniform
  • High School Diploma or equivalent
Preferred Qualifications
  • Sales Experience: 1 - 5 years
  • Knowledge of latest technology and devices
  • Commissioned sales experience
  • Retail sales or wireless sales
  • Valid driver's license
Compensation

The base pay for this position generally is between $18.00 and $24.60. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and certain positions are eligible for additional forms of compensation such as bonuses.

In addition, this position has a commission earnings target starting at $9,360.

About Us

Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you're joining a strong community of more than 100,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.

We're committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.



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