Retail Sales Associate

4 days ago


Ithaca, New York, United States BJ's Full time
Job Summary

We are seeking a highly motivated and customer-focused Retail Sales Associate to join our team at BJ's. As a Retail Sales Associate, you will be responsible for providing excellent member service, executing acquisition and retention strategies, and driving sales growth.

Key Responsibilities
  • Execute acquisition and retention strategies to drive sales growth and increase member engagement
  • Provide exceptional customer service, responding to member inquiries and resolving issues in a timely and professional manner
  • Process merchandise returns, exchanges, and pick-ups, ensuring a seamless shopping experience for members
  • Upsell and cross-sell My B Js Perks to members, promoting loyalty and retention
  • Work collaboratively with the sales team to achieve sales goals and objectives
Requirements
  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic math skills and accuracy with handling cash and operating a point-of-sale system


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