Housekeeping Associate
1 week ago
Job Summary:
We are seeking a detail-oriented and customer-focused Room Attendant to join our team at Great Wolf Resorts. As a Room Attendant, you will be responsible for ensuring the cleanliness and maintenance of our guest rooms, providing exceptional customer service, and contributing to a positive and welcoming environment for our guests.
Key Responsibilities:
- Clean and maintain guest rooms, including making beds, dusting and vacuuming, cleaning bathrooms, and replacing supplies
- Utilize chemicals according to directions and familiarize yourself with all material safety data sheets
- Maintain a stocked, organized, and clean cart with sufficient supplies
- Report maintenance issues through appropriate channels for resolution
- Document and secure lost and found items
- Communicate with guests on a professional and friendly manner
- Keep supplies ready by restocking housekeeping cart at end of shift
- Assist House Attendant, including delivering guest requests and picking up used guest items
- Conserve energy by closing shades and draperies; turning down air conditioning and heat of unoccupied rooms
- Report hazardous conditions in work area or equipment to supervisor
Requirements:
- Willingness to work flexible schedule including nights, weekends, and/or Holidays as needed
- Successful completion of criminal background check and drug screen
- Prior experience in housekeeping, including sanitation, laundry operations, and/or guest services
- Excellent customer service and oral communication skills
- Physical ability to lift up to 30 lbs., push/pull up to 100 lbs., bend, stretch, and twist, and stand for long periods of time
What We Offer:
- Competitive hourly rate
- Opportunities for career growth and advancement
- Flexible scheduling and work-life balance
- Comprehensive benefits package, including medical, dental, and vision insurance
- 401(k) with employer match
- Employee assistance program and employee relief fund
How to Apply:
Click on "Apply Now" or chat with a recruiter (bottom of your screen on Great Wolf's website). After a brief application, all qualified applicants will be immediately invited to set up an interview or attend an upcoming hiring event.
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