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Sales and Merchandise Specialist
2 months ago
The primary objective of the team member is to craft memorable experiences by delivering exceptional family entertainment within a secure, clean, friendly, and educational atmosphere. Team members are expected to excel in four key roles: Greeter, Sales Associate, Merchandiser, and Cashier. This position entails managing a point of sale system, which includes processing both cash and credit transactions.
KEY RESPONSIBILITIES
- Manage designated merchandise areas safely and efficiently, adhering to company policies and procedures.
- Uphold and comply with all departmental, park, and safety regulations.
- Accurately complete all necessary departmental documentation.
- Conduct operations in line with company standards, particularly regarding cash and credit handling.
- Complete required PCI training.
- Provide outstanding Guest Service, ensuring that guest inquiries and issues are addressed positively and effectively.
- Be flexible to assist in various areas of the park as needed.
- Ensure adherence to all policies and procedures set forth by Herschend Family Entertainment and Wild Adventures.
- Represent the organization positively to guests and fellow team members.
- Meet Wild Adventures' standards for performance and conduct, including punctuality and regular attendance.
- Strive to "Create Memories Worth Repeating" for our guests by surpassing their expectations.
- Perform additional duties as assigned.
- Complimentary Season Admission for you and a guest.
- Free Tickets for distribution to others.
- Exclusive Events for Team Members.
- Discounts throughout the park.
- Opportunities for Internal Promotions and Career Development.
- Recognition and Prizes for Team Members.
- A wholesome, family-oriented work environment.
EDUCATIONAL REQUIREMENTS: Candidates should be currently enrolled in high school, a high school graduate, or possess a GED.
TECHNICAL SKILLS: Basic computer proficiency is essential; candidates must be able to operate and understand the park's point of sale systems.
OTHER REQUIREMENTS:
- Must be at least 16 years old.
- Ability to read, write, and communicate effectively in English.
- Must be able to wear job-specific personal protective equipment (PPE).
- Availability to work various shifts, including days, evenings, weekends, and holidays as required.
- Reliable transportation is necessary.
ESSENTIAL SKILLS:
COMPETENCY ATTRIBUTES
- Friendly - Ability to maintain a cheerful demeanor towards others.
- Enthusiastic - Ability to infuse energy into task performance.
- Energetic - Ability to sustain a productive pace while delivering quality work.
- Accountability - Willingness to accept responsibility for actions.
- Problem Solving - Capacity to proactively address work-related challenges.
- Effective Communication - Ability to convey information clearly, both verbally and in writing.
- Safety Awareness - Ability to identify and rectify safety concerns.
- Responsibility - Ability to be accountable for one's conduct.
N (Not Applicable)
Activity is not relevant to this position.
O (Occasionally)
Position requires this activity up to 33% of the time (hrs/day).
F (Frequently)
Position requires this activity from 33% - 66% of the time (hrs/day).
C (Constantly)
Position requires this activity more than 66% of the time (5.5+ hrs/day).
Stand
C
Lift/Carry
Walk
F
10 lbs or less
C
Sit
N
11-20 lbs
F
Manually Manipulate
C
21-50 lbs
O
Grasp
C
51-100 lbs
N
Reach Outward
C
Over 100 lbs
N
Reach Above Shoulder
F
Speak
C
Push/Pull
Climb
O
12 lbs or less
F
Crawl
O
13-25 lbs
O
Squat or Kneel
F
26-40 lbs
O
Bend
F
41-100 lbs
N
Other Physical Requirements
Vision (Near, Distance, Color, Peripheral, Depth)
Ability to hear with both ears
Ability to detect various scents
Ability to taste
Ability to feel through touch
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.