Guest Room Hospitality Specialist
4 days ago
Job Overview
">The Guest Room Attendant plays a vital role in ensuring the highest standards of customer service and cleanliness in all guest rooms, working tools, cleaning carts, corridors, service areas, and linen closets.
Duties and Responsibilities
- Ensure proper room readiness for guests by cleaning and maintaining a high level of quality in all areas.
- Anticipate and respond to guests' needs in a courteous and professional manner.
- Prepare rooms for guest arrival and address any special requests.
- Maintain a clean and organized work environment, including vacuuming and sweeping carpets and floors.
- Clean and dust furniture, decorations, appliances, and surfaces throughout the room.
- Change linens, beds, and replace damaged or missing linens when necessary.
- Deep clean showers, tubs, sinks, and bathroom surfaces, as well as replenish guest amenities and supplies.
- Inspect rooms for safety hazards and report any issues to the proper channels.
- Report lost and found articles and maintenance problems to the Housekeeping Dispatcher or supervisor.
- Properly maintain cleaning carts and storage rooms.
- Provide exceptional customer service by offering information about the hotel, facilities, and amenities.
- Work a regular, reliable, and predictable schedule with consistent attendance.
- Participate in special projects and tasks as assigned.
Requirements
- Be at least 21 years old.
- Have a High School Diploma or equivalent, preferred.
- Possess a minimum of six months of related cleaning experience and knowledge of cleaning supplies.
- Meet any other combination of education, experience, and training that provides the required knowledge, skills, and abilities.
- Provide evidence of eligibility to work in the United States.
Benefits
We offer a competitive salary, estimated at $40,000 - $50,000 per year, based on experience and qualifications. Additionally, we provide benefits such as medical, dental, and vision coverage, paid time off, and a 401(k) plan.
Soboba Casino Resort is an equal opportunity employer and welcomes applications from qualified candidates.
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