Escape Room Leadership Opportunity
1 month ago
Ryptic Room Escape is seeking a dynamic leader to join our team as an Escape Room Supervisor in San Mateo, CA.
The ideal candidate will have 1+ year of experience in team leadership or supervision, with a strong background in customer service or hospitality. They should be highly organized, with excellent communication and leadership skills, able to provide clear feedback and prioritize tasks effectively.
We offer a competitive salary of approximately $45,000 per year, based on full-time employment (30-40 hours per week), and a supportive, team-focused culture that values creativity and leadership.
About the Job:
- We are looking for a skilled leader to oversee our Game Masters, ensuring they deliver outstanding customer experiences during each escape room game.
- Responsibilities include supervising staff schedules, providing adequate coverage for peak times and special bookings, and leading escape room games as needed.
- The successful candidate will also work closely with the sales team to meet customer objectives and drive repeat business.
Qualifications:
- Strong organizational skills and ability to prioritize tasks effectively.
- Excellent communication and leadership skills, with the ability to provide clear feedback.
- Passion for customer service and creating positive guest experiences.
Benefits:
- A dynamic, fast-paced work environment with room for growth and development.
- Opportunities to work in an exciting and creative industry.
- A supportive, team-focused culture that values creativity and leadership.
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