Customer Experience Representative

5 days ago


Toulouges, Occitanie, United States EssilorLuxottica Full time

**Role Overview**
Oakley is seeking a Customer Experience Representative to join its team at Oak Park Mall. This role is responsible for delivering sales plans and company objectives through cultivating existing customer relationships and building new ones. As a Sales Associate, you will provide an unsurpassed and memorable customer experience by making a connection, paying attention to detail, and offering solutions that result in customer satisfaction.

**Key Responsibilities**
- Consistently deliver sales plan and company objectives
- Provide excellent customer service skills and meets hourly selling and customer service goals
- Offer product knowledge to customers and work as part of a team to meet individual and store objectives
- Participate in fostering a positive store environment, fostering strong professional relationships with peers, management, Opticians, and support staff

**Requirements**
- High School Diploma or GED
- 1+ year experience in retail or customer service
- Familiarity with point of sale system, computers, and calculators with basic phone and math skills
- Ability to sell through the use of sales skills and accountability for sales results
- Strong communication skills (both oral and written)

**Estimated Compensation**
The estimated annual salary for this position is $45,000 - $60,000, depending on location and experience. In addition, you may also be offered a competitive bonus and/or commission plan. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

**Equal Opportunity Employer**



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