Parts Counter Professional

3 weeks ago


Randolph, Massachusetts, United States Herb Chambers Honda of Westborough Full time
Job Title: Parts Counter Professional

Herb Chambers Honda of Westborough is seeking a skilled and detail-oriented Parts Counter Professional to join our team. As a key member of our parts department, you will be responsible for selling automotive parts, receiving and recording new parts inventory, maintaining parts databases, and maintaining a safe and secure environment.

About the Role:
  • Sell automotive parts by taking and clarifying customer orders
  • Retrieve and sell new and replacement automotive parts
  • Receive and record new parts inventory
  • Maintain parts databases
  • Maintain a safe and secure environment
Responsibilities:
  1. Answer phones and respond to customer inquiries
  2. Produce parts for service technicians in a timely manner
  3. Deliver parts to customers or other departments within the dealership
  4. Take customer orders by listening to and clarifying requests; identifying automotive parts; offering and explaining alternative solutions
  5. Complete sales by entering purchased items into the sales/inventory system; obtaining payment; adding purchase to credit account; issuing sales receipts
  6. Maintain parts inventory by verifying supplies; placing orders when order-points are reached
  7. Stock items by unpacking, arranging, and placing items in bins and on shelves; adjusting inventory system
  8. Receive returned items by inspecting items; returning payment; issuing credit; re-packing and re-shelving items; returning damaged items to supplier
  9. Maintain a safe and secure environment by following safety and security standards and procedures; complying with codes
  10. Update job knowledge by participating in educational opportunities; reading about new products
  11. Achieve organizational goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
Requirements:
  • Data Entry Skills
  • Telephone Skills
  • Customer Service
  • Verbal Communication
  • Selling to Customer Needs
  • Product Knowledge
  • Inventory Control
  • Vendor Relationships
  • Equipment Maintenance
  • Lifting
  • Job Knowledge
Benefits:
  • Competitive salary range $45,000 - $65,000 per year
  • Benefits package available
  • Opportunity to work with a top-rated dealership in Massachusetts
  • Professional development opportunities

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