Multispecialty Triage Nurse
2 weeks ago
Brigham and Women's Harbor Medical Associates is a multispecialty, primary care practice with over 65 physicians. We have multiple locations across the South Shore and are affiliated with Brigham and Women's Hospital, Dana-Farber Brigham Cancer Center, and South Shore Hospital.
Our MissionWe prioritize patient care above all else. Our team of physicians, nurse practitioners, physician assistants, nurses, and support staff recognize the importance of prompt, expert, and compassionate care for patients with diverse needs.
The OpportunityWe are seeking a Full-time, 32-hour Triage RN to support our Multispecialty clinic. This role will involve primarily phone triage, with some patient-facing hands-on aspects. The successful candidate will handle patient interactions via telephone, provide advice in accordance with clinical protocols, and coordinate proper disposition.
Responsibilities- Handle patient calls related to concerns, appointments, pre and post procedures, urgent care, inpatient admissions, prescription refills, and test results.
- Provide advice in accordance with clinical protocols.
- Coordinate proper disposition for patients.
- Must be a licensed RN in Massachusetts.
- For newly licensed nurses, a Bachelor of Science Degree in Nursing is required.
- At least 2 years of experience as a RN required.
- Electronic Medical Record experience strongly preferred.
- Membership in professional organizations is recommended and certification in a specialty area is encouraged.
Mass General Brigham is an Equal Opportunity Employer. We value diversity and inclusion and are committed to creating a workplace that is welcoming and inclusive for all employees.
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