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Software Architect, Sales

1 month ago

San Francisco, California, United States Autodesk Full time
Job Requisition ID #24WD80681

Autodesk is seeking a highly skilled Software Architect to join our COO Architecture team. As a key member of this team, you will be responsible for architecting the Go-to-Market systems, working closely with the Distinguished Architect responsible for Sales, Marketing, and Success.

You will be part of a team of architects driving Autodesk's digital transformation, focusing on modernizing our GTM systems. Your role will involve providing strategic solutions, defining and enabling our sales, customer success strategy, and influencing the way we operate by identifying and defining a scalable and secure technology stack.

This is an exciting time to join Autodesk, as you will be at the forefront of the company's digital transformation, driving company growth and revenue by influencing architecture across our sales and customer success tech stack.

Preference for candidates in the Bay Area or US in Pacific through Eastern time zones. Our teams are based in Bay Area, Bangalore, and you will need to flex your schedule to accommodate these time zones.

Responsibilities
  • Lead solution architecture to create and guide the direction and development of the strategic roadmap to support Sales and Customer Success
  • Define end-to-end system architecture across third-party systems and internal systems for sales, customer success goals
  • Stay on top of the latest innovations in the Sales, Customer Success domains in areas such as CRM, Data, Data Policy, systems including CRM/CDP/Customer Success Platforms, composable architectures, generative AI, and ML, Salesforce Einstein
  • Guide technology strategy and stay ahead of trends across a range of sales, customer success technologies
  • Collaborate with multiple partners (Go-to-market, Product Managers, Engineering, Architects) to define future state sales, customer success technical needs, design data integrations, understand enterprise landscape, and future technology direction to support sales, customer success, and business transformation
  • Determine build versus buy strategies, provide architecture and systems processing guidance ensuring the efficiency, security, and support of the enterprise architecture compliance
  • Build data models, conceptual and logical, in collaboration with Data Architects
  • Influence end-to-end architecture decisions and direction according to our needs and application of modern technologies and methodologies
  • Ensure non-functional requirements such as availability, scalability, reliability, security, compliance, and governance are all in place
Minimum Qualifications
  • Bachelor's or Master's degree in Computer Science, Information Systems, or other technical areas
  • 12+ years' experience delivering software with a focus on Sales, Customer Success, and CRM domains
  • Salesforce Certifications
  • Experience working with a cross-section of data integrations (APIs, front-end, backend, security, data, service, persistence layers, automated testing)
  • Domain knowledge of marketing, CRM, ERP, customer success, and data analytics tools
  • 8+ years experience with customer success/sales systems demonstrating knowledge of Sales Cloud, Success Cloud (Salesforce), business process mapping, customer journey mapping, and multiple processes including digital marketing, customer relationship management
  • Experience as an architect for a large organization in major software domains
  • Experience with compliance and data governance (GDPR, SOX, etc.)