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Branch Manager

2 months ago

Victorville, California, United States DAIKIN COMFORT TECHNOLOGIES DIST INC Full time
Job Description

**Job Summary:**

We are seeking an experienced Branch Manager to lead our team at DAIKIN COMFORT TECHNOLOGIES DIST INC. The successful candidate will be responsible for managing the day-to-day operations of the branch, ensuring successful and timely completion of assigned duties, and maintaining sales and customer relationships.

Key Responsibilities:

  • Operations Management: Manage and oversee the day-to-day operations of the branch, including staffing, to ensure successful and timely completion of assigned duties.
  • Sales and Customer Relationships: Maintain sales, review and edit credits, negative inventory, and cash reconciliations. Communicate regularly with the branch customer base to establish and maintain strong relationships.
  • Leadership and Team Development: Build and maintain morale in the branch by demonstrating leadership qualities and setting an example for staff. Provide knowledge and skill development opportunities for employees with proper training and guidance.
  • Coaching and Performance Management: Effectively coach, counsel, and hold employees accountable. Collaborate with Human Resources regarding disciplinary actions.
  • Business Development: Develop plans for increased branch profitability and drive continuous improvement processes.
  • Inventory and Warehouse Management: Process purchase orders, research low stock and receivables, and process branch payables. Remain current with warranty processing and follow up quickly on rejections.
  • Financial Management: Oversee all aspects of profit center (operations, sales, admin, etc.) working closely with Credit Department at Corporate to determine appropriate credit level and resolve any credit issues.
  • Safety and Compliance: Review P hold safety meetings, security reports, and maintain facility. Complete all tasks on the Branch Manager's monthly/daily checklist and act as a safety leader.
  • Branch and Warehouse Appearance: Oversee branch and warehouse appearance, housekeeping, maintenance, and repair.
  • Reporting and Communication: Provide Regional Operations Manager with any requested branch-specific information/reports and provide vital information in a timely manner.
  • Audit and Compliance: Maintain a 93%, or higher, audit score.
  • Knowledge and Skills: Maintain a working knowledge of company's benefits and employee handbook policies. Ensure employees are following safety protocols, including maintaining an organized and clean work environment.
  • Performance Management: Conduct mid-year and annual performance appraisals for all direct reports through the online Performance Engagement platform.
  • Additional Responsibilities: May work outside regular working hours in case of emergencies within the branch as required. Participate in additional activities as requested.

Requirements:

  • Leadership Experience: 3 plus years in a leadership/supervisory role.
  • Branch Management Experience: 3 – 5 years of store/branch management experience.
  • Industry Experience: Experience in HVAC wholesale industry strongly preferred.
  • Education: High School diploma or GED equivalent. College degree strongly preferred.
  • People Management: Yes.
  • Physical Requirements/Work Environments: Must be able to perform essential responsibilities with or without reasonable accommodations.

Reports To: Manager, Regional Operations

Pay Range: $75,000.00 - 90,000.00