Retail Customer Service Representative

3 weeks ago


Boulder, Colorado, United States Kroger Full time

We are seeking a highly skilled and enthusiastic Retail Customer Service Representative to join our team at King Soopers, a leading grocery store chain in Colorado and Wyoming.

About the Role

This is an excellent opportunity for individuals who thrive in fast-paced environments and have a passion for delivering exceptional customer service. As a Retail Customer Service Representative, you will be responsible for creating a welcoming experience for customers, handling transactions efficiently, and ensuring that every interaction meets the high standards of our company.

Key Responsibilities
  • Cash Handling and Transaction Processing: You will process customer transactions quickly and accurately using our Point of Sale (POS) system.
  • Customer Service: Provide exceptional service to customers, answering their questions, and addressing any concerns they may have.
  • Inventory Management: Assist with receiving and stocking merchandise, rotating stock, and maintaining a clean and organized store environment.
  • Safety and Security: Adhere to all safety and security protocols, including reporting any incidents or concerns to management.
Requirements and Qualifications

To succeed in this role, you should possess:

  • Excellent Communication Skills: Strong verbal and written communication skills, with the ability to effectively interact with customers and colleagues.
  • Cash Handling and Math Skills: Basic math skills and the ability to handle cash, make change, and balance a cash register.
  • Teamwork and Adaptability: Ability to work collaboratively as part of a team, adapt to changing situations, and prioritize tasks effectively.
Benefits and Perks

We offer a competitive compensation package, including:

  • $40,000 - $55,000 per year: A salary range that reflects your hard work and dedication.
  • Tuition Assistance: Opportunities to pursue higher education through our tuition reimbursement program.
  • Health and Wellness Benefits: Comprehensive health insurance, paid time off, and access to mental health resources.
  • Associate Discounts: Enjoy exclusive discounts on products and services from top brands.
Why Join Our Team?

At King Soopers, we strive to create a welcoming and inclusive environment where everyone feels valued and supported. We believe in investing in our associates' growth and development, providing opportunities for advancement, and promoting a positive work-life balance.



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