Customer Service Representative

4 weeks ago


Sulphur Springs TX, United States Wal-Mart Stores, Inc. Full time
Job Summary
As a Customer Service Representative at Wal-Mart Stores, Inc., you will play a vital role in ensuring customers have a positive shopping experience. The ideal candidate will possess excellent communication skills, be able to multitask efficiently, and provide exceptional customer service.

About the Role
You will be responsible for assisting customers with their queries, resolving issues promptly, and maintaining a clean and organized workspace. Your primary goal will be to create a welcoming atmosphere, making every customer feel valued and appreciated.

Key Responsibilities
  • Provide top-notch customer service, addressing concerns and resolving issues effectively
  • Maintain a high level of product knowledge to assist customers with their queries
  • Work collaboratively with colleagues to achieve sales targets and maintain store appearance
  • Perform tasks such as scanning items, explaining prices, and bagging purchases efficiently
  • Assist customers with cash handling and maintain accurate change


Benefits

  • Competitive hourly wage range: $14.00 - $26.00 per hour
  • Opportunities for performance-based incentives and bonuses
  • Comprehensive health benefits, including medical, vision, and dental coverage
  • Financial benefits, such as 401(k) and stock purchase plans
  • PTO and/or PPTO for vacation, sick leave, and holidays
  • Company-paid education benefit program: Better U


Salary Information
The estimated annual salary for this position is between $29,120 and $54,080, depending on location and experience.

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