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Quality Assurance Specialist

2 months ago

Louisville, Kentucky, United States Ferrero Full time
About the Role:

The Quality Assurance Specialist will be responsible for ensuring the quality of products and materials at various stages of the production process. This includes inspecting, testing, grading, sorting, sampling, weighing, and conducting sensory testing and assays on products, materials, components, etc.

The successful candidate will also be responsible for managing inbound and finished product hold and release criteria, including CoA verification, label verification, sensory program, internal and external physical-chemical and microbiological testing, net contents, Critical Control Point (CCP) and Preventive Controls (PC).

Additionally, the Quality Assurance Specialist will be responsible for internal auditing, recording statistical data, and analyzing production data to verify compliance or determine deviation from existing standards.

The ideal candidate will have a strong understanding of quality control analysis, operation monitoring, and mathematics and statistical analysis. They will also have knowledge of industry-related documents and be able to communicate effectively with coworkers, supervisors, and the leadership team.

Main Responsibilities:

  • Ensure the inspection of incoming materials (ingredients and packaging) and finished product output to guarantee that the finished products meet the quality specifications established by the Ferrero Quality Department (FQD).
  • Ensure data entry in the systems (SAP-QM), review the quality reports generated from the system based on data entered from production personnel, and guarantee the alignment to the Quality Specification. Request and verify process adjustment if needed.
  • Conduct sensory sessions for semi-finished and finished product.
  • Hold and guarantee product control as needed, escalate non-Conformities, support Root Cause Analysis and Corrective and Preventive Actions implementation, provide information on final disposition for held product.
  • Enter, transcribe, record, store, and maintain information in written or electronic form.
  • Issue, distribute, and keep updated and available to the auto-control operators and to any involved person, the required auto-control quality instructions, and related forms for the production lines.
  • Communicate and interact with Co-workers, Supervisors, and the Leadership Team.
  • Plan, organize, provide, and assess results for training to auto-control employees and for outsourcers, in terms of quality control, to be executed on production lines.
  • Support operators to verify that the auto-control activities are put in place correctly.

Requirements:

  • Production and Processing - knowledge of ingredients and packaging materials, production processes, quality control, and food safety standards to maximize the effective manufacture and distribution of excellent and safe products.
  • Quality Control Analysis - conducting tests and inspections of products, materials, or processes to evaluate quality or performance.
  • Operation Monitoring - understanding gauges, dials, or other indicators to understand quality problems on machines.
  • Using mathematics and statistical analysis on data and results' trending.
  • Understanding industry-related documents.

How to be successful in the role and at Ferrero:

At Ferrero, we are committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative, and highly rewarding.