PT Customer Service Team Lead Role

3 weeks ago


Newport News, Virginia, United States Food Lion Full time
Retail Operations Manager Job Opportunity

Food Lion is seeking a results-driven and customer-focused individual to fill the role of PT Customer Service Leader. As a key member of our retail operations team, you will be responsible for providing exceptional customer experiences, maintaining our front-end standards, and contributing to the success of our stores. This is a great opportunity to develop your skills and advance your career in a fast-paced and dynamic retail environment.

Main Responsibilities
  • Deliver exceptional customer experiences through fast, easy, flexible, and friendly service.
  • Maintain our front-end standards according to our Front End Standard Practice Manual.
  • Perform various tasks such as operating cash registers, handling customer transactions, and maintaining store office functions.

Requirements and Qualifications

To succeed in this role, you should have excellent communication and customer service skills, be able to learn multiple tasks and technical requirements of the job, and possess the ability to perform the technical requirements of cashier and service center. A high school graduate or equivalent is preferred, and you must meet minimum age requirements to perform specific job functions. You should also be able to meet the physical requirements of the position, with or without reasonable accommodations.

Estimated Annual Salary: $55,000 - $70,000 per year (based on location and experience)

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