Customer Service Team Associate

1 month ago


Broken Arrow, Oklahoma, United States Michael's Inc Full time
Customer Service Team Member

We are seeking a skilled Customer Service Team Member to join our team at Michaels. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and ensuring that our customers receive the best possible service.

Key Responsibilities:
  • Provide excellent customer service and support to customers in-store and over the phone
  • Assist customers in finding products and answering questions about our merchandise
  • Process transactions and handle customer returns and exchanges
  • Engage customers in our Rewards program and educate them on the benefits of membership
  • Participate in ongoing training and development to improve customer service skills and knowledge of our products
What We Offer:
  • A competitive hourly rate and opportunities for advancement
  • A fun and dynamic work environment with a team of passionate and dedicated professionals
  • Ongoing training and development opportunities to help you grow and succeed in your career

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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