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Account Onboarding Specialist
2 months ago
About the Role:
We are seeking a highly skilled Account Onboarding Specialist to join our team at Hired by Matrix, Inc. As a key member of our organization, you will be responsible for reconciling all contract down payments in compliance with our company's contract standards.
Key Responsibilities:
- Reconcile all down payments received daily to comply with established guidelines.
- Process all contract rescissions within contract standards and state regulations.
- Research and clear all accounting general ledger reconciliation items within deadlines.
- Calculate and submit proper loan and dues adjustments.
- Communicate to and assist sales sites with all outstanding exception items.
- Maintain a 24-hour turnaround time with responses to all emails and voicemails.
- Process refunds for overpayments collected.
- Incorporate and maintain a well-organized and efficient system for tracking work in progress and archiving documents.
Requirements:
- High school diploma or GED equivalent (some college preferred).
- Knowledge and skills:
- Excellent verbal and written communication skills.
- Ability to be detailed, accurate and thorough.
- Ability to multitask and adapt to changes and a demanding work environment.
- Must possess good time management and organizational skills.
- Dedication to providing exceptional customer service.
- Deadline conscious with strong drive and initiative.
- Basic understanding of standard Accounting Principles.
- Technical Skills:
- Intermediate PC skills and proficiency in MS Word, Excel, PowerPoint and Outlook.
- Experience:
- 2 years general office experience.
About Us:
Hired by Matrix, Inc. is a global hospitality company that has improved our candidates' lives with exciting job opportunities that provide outstanding career advancement. We offer our contract professionals competitive salaries, benefits after 60 days, and a 401k option with a company match after one year. We are an Equal Opportunity Employer and proud to be certified as both a Woman-Owned Business Enterprise and a Woman-Owned Small Business.