Residential Service Associate

1 day ago


Hallandale Beach, Florida, United States FirstService Residential Full time
Job Overview

This role requires a customer-focused individual to provide exceptional service to residents and guests at our residential property. As a Residential Service Associate, you will be responsible for ensuring a seamless experience for those who live and visit with us.

Key Responsibilities
  • Provide top-notch service to residents and guests, addressing their needs and concerns in a timely and professional manner.
  • Greet and assist residents and guests with baggage and package handling, ensuring their items are safely and securely transported.
  • Answer inquiries regarding hotel services, registration of guests, and shopping, dining, entertainment, and travel directions.
  • Maintain equipment in working condition, reporting any maintenance issues for repair to ensure the smooth operation of our property.
  • Resolve and follow-up on all complaints/issues, providing solutions that meet the needs of our residents and guests.
  • Follow safety procedures and maintain a safe work environment, adhering to company policies and protocols.
Required Skills and Qualifications
  • A high school diploma or equivalency is preferred.
  • A valid Florida Driver License is required.
  • Effective written and verbal communication skills are essential for success in this role.
  • Multiple language fluency is desirable, but not mandatory.
  • Strong customer service, communication, and interpersonal skills are required to excel in this position.
  • Previous similar experience is preferred, but not necessary.
Physical Requirements
  • The ability to lift 50 – 100 lbs is necessary for heavy lifting required in this role.
  • Working in an upright standing position for long periods of time is a requirement.
  • Ability to work in different environmental conditions, such as heat, cold, wind, and rain.
  • Handle, finger, grasp, and feel objects and equipment.
  • Reach with hands and arms.
  • Communicate, receive, and exchange ideas and information by means of the spoken and written word.
  • Ability to navigate the property/building quickly and easily as required to meet the job functions.
  • Complete all required forms.
  • Ability to work extended/flexible hours and weekends, as well as respond to emergencies in a timely manner.
Compensation and Benefits

We offer a competitive hourly rate of $11-$12, plus tips. In addition, full-time associates are eligible for comprehensive benefits, including multiple medical plans, dental, and vision coverage. Time off benefits, paid holidays, and a 401k with company match are also provided. Occasional travel may be required for training and other company functions.

Equal Opportunity Employer

FirstService Residential is an equal opportunity employer committed to a diverse and inclusive workforce. Applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), age, sexual orientation, national origin, marital status, parental status, ancestry, disability, gender identity, veteran status, genetic information, or any other protected status.



  • Hallandale Beach, Florida, United States Total Appliance and AC Repairs Inc. Full time

    Job Title: Residential HVAC Technician We're seeking a skilled and passionate HVAC technician to join our team at Total Appliance & A/C Repairs, Inc. Our company has been serving South Florida for over 50 years, providing exceptional customer service and keeping families comfortable year-round. The Position:In this technician role, you'll be responsible...


  • Hallandale Beach, Florida, United States FirstService Residential Full time

    Job Title: Valet Parking AssistantAt FirstService Residential, we are seeking a friendly and outgoing individual to join our team as a Valet Parking Assistant. This is a full-time position with competitive compensation and excellent benefits.Estimated Salary: $11.00-$12.00 per hour + tipsAbout the Job:We are looking for someone who enjoys people and...


  • Miami Beach, Florida, United States FirstService Residential Full time

    Key Responsibilities:Greet and direct Residents, guests, and invitees in a professional and courteous manner.Monitor and control access to the building, ensuring the security and safety of all individuals.Maintain accurate records and logs, including check-in and check-out information.Provide exceptional customer service, resolving complaints and issues in a...


  • West Palm Beach, Florida, United States Crown Residential Full time

    Job Summary:Crown Residential is seeking a skilled Service Technician to join our team. As a Service Technician, you will be responsible for maintaining a luxurious appearance of the community and ensuring a safe environment for our residents. You will provide excellent customer service skills while repairing and executing resident service requests.Key...


  • Palm Beach, Florida, United States FirstService Residential Full time

    Job OverviewAs a Housekeeper/Janitor, you'll be responsible for maintaining the cleanliness and organization of our residential communities. This includes performing a variety of cleaning and maintenance duties such as sweeping, mopping, shampooing, dusting, and polishing. You'll also be responsible for inspecting work performed in assigned buildings and...


  • North Miami Beach, Florida, United States FirstService Residential Full time

    At FirstService Residential, we're seeking a highly skilled Customer Service Ambassador to join our team in a Spa Attendant role. As a key member of our team, you'll be responsible for delivering exceptional guest experiences by providing courteous phone support, greeting guests, making appointments, and maintaining the spa area.Key Responsibilities:-...


  • Palm Beach, Florida, United States FirstService Residential Full time

    Job Summary:As a Maintenance Technician at FirstService Residential, you will be responsible for performing maintenance, replacement, and repair tasks in various areas, including carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs. Key Responsibilities:Perform maintenance, replacement, and repair tasks in...


  • Fort Walton Beach, Florida, United States Peaden Air Conditioning Plumbing and Electrical Full time

    We are seeking a skilled Plumber to join our residential service team at Peaden Air Conditioning Plumbing and Electrical. As a key member of our team, you will be responsible for providing top-notch plumbing services to our customers in the Fort Walton Beach area.Job SummaryThe ideal candidate will have a strong background in plumbing and excellent customer...


  • West Palm Beach, Florida, United States FirstService Residential Full time

    Job SummaryAs a Maintenance Technician at FirstService Residential, you will be responsible for performing maintenance, replacement, and repair tasks in various areas, including carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building repairs. You will also ensure that all safety precautions are followed while performing...


  • North Miami Beach, Florida, United States FirstService Residential Full time

    Maintenance Worker Job DescriptionAs a Maintenance Worker at FirstService Residential, you will be responsible for ensuring the smooth operation of our properties. Your key responsibilities will include:Key Responsibilities:Routinely inspect buildings and report any issues or concerns to supervisors.Ensure all safety protocols are followed while performing...


  • Miami Beach, Florida, United States FirstService Residential Full time

    Job Summary: We're seeking a skilled Maintenance Worker to join our team at FirstService Residential. The ideal candidate will have a keen eye for detail and a commitment to ensuring the safety and well-being of our residents.Key Responsibilities:• Conduct routine floor checks, including roof inspections, to identify potential problems and report back to...

  • Security Officer

    1 month ago


    Miami Beach, Florida, United States FirstService Residential Full time

    Job SummaryFirstService Residential is seeking a highly skilled and detail-oriented Security Guard to join our team. As a Security Guard, you will be responsible for maintaining the safety and security of our properties, ensuring the well-being of our residents and guests.Key ResponsibilitiesRegister and greet guests and residents, maintaining a secure and...


  • Hallandale Beach, Florida, United States AKAM Full time

    Job OverviewWe are seeking a highly organized and customer-focused Front Desk Associate to join our team on weekends. This part-time role will support the property by managing all visitors, operations, and reception responsibilities.Key ResponsibilitiesAnswer multi-line phone calls in a pleasant manner and direct calls to appropriate staff members.Greet and...


  • Hallandale Beach, Florida, United States Trulieve Full time

    About the RoleWe are seeking a skilled Dispensary Associate to join our team in providing exceptional customer experiences at our facilities. As a key member of our staff, you will play a vital role in guiding customers through their journey into cannabis, educating them on benefits and potential side effects.Key ResponsibilitiesProvide outstanding customer...

  • Claims Specialist

    1 month ago


    Pompano Beach, Florida, United States FirstService Residential Full time

    Job Overview:The Workers' Compensation Claims Specialist is responsible for managing the intake of all claims from the initial inception and reporting them to our Third-Party Administrator. This role involves gathering discovery materials for litigation purposes and ensuring timely retrieval of documentation and reports to maintain accurate records.Your...


  • West Palm Beach, Florida, United States FirstService Residential Full time

    Job Summary: We are seeking a skilled Maintenance Technician to join our team at FirstService Residential. As a key member of our maintenance team, you will be responsible for performing maintenance, replacement, and repair work in various areas, including carpentry, electrical work, plumbing, mechanical, painting, flooring, and other minor building...


  • Miami Beach, Florida, United States FirstService Residential Full time

    Job Overview:We are seeking a highly skilled and experienced Front Desk Lead/Supervisor to join our team. This is a unique opportunity to work in a dynamic and fast-paced environment, overseeing all Front Desk staff and ensuring seamless resident and guest experiences.Responsibilities:Oversee and schedule all Front Desk staff for the building, ensuring...


  • Miami Beach, Florida, United States Four Seasons Full time

    Job Summary:As a Residential Public Area Attendant at Four Seasons, you will be responsible for maintaining the cleanliness and organization of public areas in the residential building. This includes vacuuming, dusting, and sanitizing surfaces regularly, as well as restocking supplies and reporting any maintenance issues to management.Key...


  • West Palm Beach, Florida, United States Molly Maid Full time

    Job Summary:As a Cleaner at Molly Maid, you will be responsible for performing professional residential cleaning services, including mopping, vacuuming, dusting, sanitizing, and other final touches.The ideal candidate will have excellent communication skills and be able to work in a team environment.Key Responsibilities:Perform residential cleaning...

  • Maintenance Director

    1 month ago


    Boynton Beach, Florida, United States Highmark Residential, LLC Full time

    Job Title: Maintenance SupervisorOverview:Highmark Residential, LLC is seeking a skilled Maintenance Supervisor to join our team. As a key member of our community management team, you will be responsible for ensuring the overall maintenance and preservation of our properties.Responsibilities:Direct and oversee maintenance staff to ensure all areas of the...