Customer Service Associate for Aquatic Programs

7 days ago


Pasadena, California, United States Rose Bowl Aquatics Center Full time
About Us

The Rose Bowl Aquatics Center is a 501(c)(3) non-profit organization located in Pasadena's Brookside Park, offering year-round aquatic and fitness programming to children, youth, families, and seniors. Our mission is to provide the finest aquatic educational, competitive, therapeutic, and recreational programs, helping everyone achieve their personal best.

Job Description

This part-time position assists the Director of Swim Lessons in organizing and administering swim lesson programs, creating and maintaining good customer relations, and ensuring a safe environment for participants. Key responsibilities include:

  • Maintaining and developing existing swim lesson programs
  • Managing an effective enrollment process
  • Providing excellent customer service
  • Assisting in achieving financial targets
  • E nsuring adherence to current curriculum and safety protocols
Requirements

To be successful in this role, you will need:

  • Outstanding customer service skills
  • Strong organization and communication skills
  • Able to work independently and as part of a team
  • Familiarity with aquatic programs and instruction
  • Punctuality and reliability
Benefits

As a valued member of our team, you can expect:

  • A competitive hourly rate of $17.50-$19 DOE
  • A flexible schedule with an average of 23-25 hours per week
  • Ongoing training and professional development opportunities
  • A dynamic and supportive work environment
EOE Statement

The Rose Bowl Aquatics Center is an equal opportunity employer, committed to diversity, equity, and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.



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