Supply Chain Coordinator

4 days ago


Fullerton, California, United States Idexcel Full time

Join our team at Idexcel as a Logistics Operations Specialist and take on a challenging role that requires strong organizational and communication skills. In this position, you will serve as the main contact for customer relations, support SOP/Work Instructions maintenance, and ensure operational best practices in line with customer requirements.

About the Job

The Logistics Operations Specialist will be responsible for managing daily operations including booking, tracking, and tracing of cargo (FTL/LTL/AIR). You will provide excellent customer service in all aspects from booking to cargo delivery on time and request quotations with carriers.

Responsibilities:
  • Manage daily operations including booking, tracking, and tracing of cargo (FTL/LTL/AIR)
  • Provide excellent customer service in all aspects from booking to cargo delivery on time
  • Request quotations with carriers and negotiate spot rates

Qualifications:

  • High School Diploma or GED Required; Bachelor Degree Preferred
  • Years of experience in FTL/LTL Transportation dispatching or operations in logistics industry required
  • Korean billing preferred
  • Proficient in MS Office applications such as Excel/PowerPoint/Word/Outlook
  • Self-motivated and works well under pressure with minimal supervision
  • Highly organized with ability to manage multiple shipments, while paying close attention to detail
  • Excellent analytical and problem-solving skills
  • Excellent verbal and written communication skills
  • Strong customer service and negotiating skills
  • Appropriate phone and email manner with internal and external customers

Estimated Salary: $65,000 - $85,000 per year



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