Senior Manager, Site Quality Management

1 day ago

Rockford, Illinois, United States Raytheon Technologies Full time
Job Title: Senior Manager, Site Quality Management

Job Summary:

The Senior Manager, Site Quality Management, is responsible for leading a diverse team of quality professionals to ensure a healthy quality management system and robust product quality signature. This role oversees the Rockford Plant 1 facility, responsible for quality engineering, compliance, quality clinic, materials engineering and lab, nondestructive testing and inspection across OE and MRO operations.

Key Responsibilities:

  • Develop and execute long-term strategy for the Rockford Plant 1 Business
  • Lead planning, direction, and control of all product inspections and the organization's overall quality system health
  • Influence others outside of own job function regarding policies, practices, and procedures to drive a strong, site-wide quality culture
  • Work with other operating departments to resolve problems relative to product design, specifications, materials, tooling, and production operations affecting quality
  • Develop, deploy, enhance, drive, and implement plant-wide quality improvement projects through in-depth analysis of defect trends, manufacturing yields, and KPC
  • Ensure compliance and adherence to QMS and internal audit system to meet AS9100/AS9145/AS13100, FAA certifications, and customer requirements
  • Responsible for all regulatory, FAA, and customer audits
  • Lead implementation of organization projects and processes to ensure overall quality is continuously improving
  • Manage teams providing production process analyses, ensuring quality standards are met, and making recommendations for quality improvement
  • Drive and engage collaborative relationships with key functional groups to achieve desired business results
  • Overall accountability for CAB, MRB, Clinic activities, and process robustness
  • Establish systems to support data integrity and accessibility
  • Direct day-to-day quality deliverables and initiatives, including Certificate of Conformance review, shipment data packages, root cause investigation, calibration, tooling inspection, non-conformance control, and documentation
  • Drive product and process improvements ensuring value stream quality metric goals are met, including Escapes, Scrap, Rework, Throughput, Process Certification, ZDP, and PPAP
  • Organize, promote, and lead quality improvement efforts
  • Foster a diverse culture of engaged and committed employees through communication, training, teaming, management practices, and employee respect

Qualifications:

  • Typically requires a degree in Science, Technology, Engineering, or Mathematics (STEM) unless prohibited by local laws/regulations and minimum 10 years prior relevant experience or an Advanced Degree in a related field and minimum 7 years of experience or in absence of a degree, 14 years of relevant experience
  • Must be a U.S. Person (U.S. citizen, permanent resident, or granted refugee or asylee status)

Preferred Qualifications:

  • Experience leveraging self-motivation to drive change in a global organization
  • Proven leadership and communication experience across disciplines at all levels
  • Demonstrated experience leveraging listening, coaching, and influencing skills
  • Experience using analytical skills to drive business results
  • Program and transformation management experience
  • Experience using Aerospace drawings, specifications, and manufacturing processes
  • Demonstrated experience leveraging effective problem-solving skills to deliver change
  • Experience delivering on customer commitments with a focus on results

About Us:

We are a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Our company has the capabilities, comprehensive portfolio, and expertise to solve customers' toughest challenges and meet the demands of a rapidly evolving global market.

What We Offer:

  • Medical, dental, and vision insurance
  • Three weeks of vacation for newly hired employees
  • Generous 401(k) plan that includes employer matching funds and separate employer retirement contribution, including a Lifetime Income Strategy option
  • Tuition reimbursement program
  • Student Loan Repayment Program
  • Life insurance and disability coverage
  • Optional coverages you can buy: pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
  • Birth, adoption, parental leave benefits
  • Ovia Health, fertility, and family planning
  • Adoption Assistance
  • Autism Benefit
  • Employee Assistance Plan, including up to 10 free counseling sessions
  • Healthy You Incentives, wellness rewards program
  • Doctor on Demand, virtual doctor visits
  • Bright Horizons, child and elder care services
  • Teladoc Medical Experts, second opinion program

Re-Empower Program:

This role is also eligible for the Re-Empower Program. The Re-Empower Program helps support talented and committed professionals as they rebuild their capabilities, enhance leadership skills, and continue their professional journey.

Salary Range:

The salary range for this role is $118,000 USD - $246,000 USD.

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