Patient Care Coordinator

5 days ago


Nampa, Idaho, United States Terry Reilly Health Services Full time
Job Title: Patient Navigator

Terry Reilly Health Services is a mission-driven organization that provides quality, integrated medical, dental, and behavioral health services to everyone, regardless of income or insurance status. We are seeking a Patient Navigator to join our team.

Job Summary:

The Patient Navigator will work closely with outreach, medical providers, and primary care teams to provide short-term care coordination to improve patients' health and well-being. This role requires strong interpersonal and communication skills, as well as the ability to think critically and analytically.

Responsibilities:
  • Coordinate care and services for patients under the supervision of the outreach department.
  • Investigate and resolve discrepancies in patient care.
  • Communicate effectively with patients, providers, and other stakeholders.
  • Work independently with minimal supervision and use sound judgment.
  • Manage multiple tasks simultaneously and prioritize responsibilities.
Requirements:
  • High School Education or equivalent.
  • One-year experience in a primary care setting.
  • Strong interpersonal and communication skills.
  • Ability to navigate multiple computer software programs.
  • Available for regular weekend and evening duties.
Preferred Qualifications:
  • Previous customer service experience.
  • Previous experience in a Healthcare or social service setting with at-risk populations.
  • Previous experience with billing/scheduling and EHR systems.
  • Bilingual abilities (English/Spanish).

Terry Reilly Health Services is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.



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