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Wellness Membership Sales Associate

2 months ago

Milwaukee, Wisconsin, United States Elements Massage Full time
About Us

Elements Massage is a leading wellness center dedicated to providing exceptional massage experiences. We are seeking a highly motivated and customer-focused individual to join our team as a Wellness Membership Sales Associate.

Job Summary

We are looking for a skilled sales professional to lead our sales and customer service efforts. As a Wellness Membership Sales Associate, you will be responsible for creating an exceptional experience for our clients, informing them about the benefits of our wellness program, and following our proven sales process to enroll clients into our program.

Key Responsibilities
  • Provide exceptional customer service to all clients, ensuring a positive experience every time they visit our studio.
  • Inform clients about the benefits of our Elements Massage Wellness Program, a hassle-free membership plan.
  • Follow our proven sales process to enroll clients into our wellness program.
  • Work as a team with our managers and massage therapists to create a client-centric environment.
  • Ensure accurate and efficient appointment paperwork and payment processing.
Requirements
  • Prior retail sales experience, with a focus on selling memberships, products, or services in person.
  • Customer service experience in a spa-like or similar environment, with a focus on providing exceptional hospitality and execution.
  • Familiarity with modern office tools and systems, including scheduling and payment processing.
  • Ability to manage multiple priorities simultaneously, maintaining a positive attitude and smile.
  • Driven to create a positive work environment for employees and exceptional experiences for clients.
Benefits
  • Commissions for sales and upgrades.
  • Bonuses based on monthly conversion numbers.
  • Dental and vision insurance for full-time employees.
  • A complimentary monthly massage at the studio.
Equal Opportunity Employer

Elements Massage is an equal opportunity employer, committed to diversity and inclusion in the workplace.