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BDC Coordinator
2 months ago
Company: Lithia & Driveway
Position Overview: The Business Development Center (BDC) Administrator plays a crucial role in enhancing customer interactions across various departments, including parts, service, and sales.
Key Responsibilities:
- Collect and maintain accurate customer data to build a comprehensive database for ongoing follow-up and retention.
- Develop and retain knowledge of product details, current pricing, and promotional events from both the dealership and manufacturers.
- Leverage computer and communication skills within the Internet department to boost appointments, sales, and customer loyalty.
- Schedule appointments effectively with incoming customer calls, lists of previous customers, referrals, and service and parts inquiries.
Qualifications:
- Strong presentation skills with the ability to convey information clearly and professionally.
- Effective time management skills.
- Proficient typing abilities.
- Basic computer and phone skills.
Compensation and Benefits: The anticipated pay range for this role is between $15.00 and $ Hourly/Salary. Actual compensation may vary based on experience, skills, and job-related knowledge. This position is eligible for a variety of benefits, including:
- Comprehensive medical, dental, and vision plans.
- Paid holidays and time off.
- Short and long-term disability coverage.
- Life insurance.
- 401(k) retirement savings plan.
- Employee stock purchase options.
- Access to the Lithia Learning Center.
- Vehicle purchase discounts.
- Wellness programs.
Work Environment: Lithia & Driveway is dedicated to fostering a diverse and inclusive workplace. We are committed to equal employment opportunities and consider qualified applicants regardless of their background.
Company Mission: At Lithia & Driveway, we are driven by our mission of Growth Powered by People, focusing on enhancing customer experiences and meeting their needs across various platforms.
About Us: Lithia & Driveway is the largest automotive retailer in North America and is listed on the Fortune 500 (NYSE: LAD). Explore a multitude of career opportunities in Sales, Finance, Service, Technology, and Corporate sectors.