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BDC Coordinator

2 months ago


Wappingers Falls, New York, United States Lithia & Driveway Full time

Company: Lithia & Driveway

Position Overview: The Business Development Center (BDC) Administrator plays a crucial role in enhancing customer interactions across various departments, including parts, service, and sales.

Key Responsibilities:

  • Collect and maintain accurate customer data to build a comprehensive database for ongoing follow-up and retention.
  • Develop and retain knowledge of product details, current pricing, and promotional events from both the dealership and manufacturers.
  • Leverage computer and communication skills within the Internet department to boost appointments, sales, and customer loyalty.
  • Schedule appointments effectively with incoming customer calls, lists of previous customers, referrals, and service and parts inquiries.

Qualifications:

  • Strong presentation skills with the ability to convey information clearly and professionally.
  • Effective time management skills.
  • Proficient typing abilities.
  • Basic computer and phone skills.

Compensation and Benefits: The anticipated pay range for this role is between $15.00 and $ Hourly/Salary. Actual compensation may vary based on experience, skills, and job-related knowledge. This position is eligible for a variety of benefits, including:

  • Comprehensive medical, dental, and vision plans.
  • Paid holidays and time off.
  • Short and long-term disability coverage.
  • Life insurance.
  • 401(k) retirement savings plan.
  • Employee stock purchase options.
  • Access to the Lithia Learning Center.
  • Vehicle purchase discounts.
  • Wellness programs.

Work Environment: Lithia & Driveway is dedicated to fostering a diverse and inclusive workplace. We are committed to equal employment opportunities and consider qualified applicants regardless of their background.

Company Mission: At Lithia & Driveway, we are driven by our mission of Growth Powered by People, focusing on enhancing customer experiences and meeting their needs across various platforms.

About Us: Lithia & Driveway is the largest automotive retailer in North America and is listed on the Fortune 500 (NYSE: LAD). Explore a multitude of career opportunities in Sales, Finance, Service, Technology, and Corporate sectors.