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Emergency Medical Services Operations Leader

2 months ago

Ashland, Mississippi, United States AmeriPro EMS Full time

Job Overview

Position:

Operations Supervisor

Type:

911 & Full-time

State:

Mississippi

City:

Ashland

County:

Benton County

Shift:

48 / 72


About AmeriPro EMS:

At AmeriPro EMS, our commitment to excellence drives us to provide a comprehensive range of services throughout the patient care continuum. Our mission is to enhance patient outcomes, ensure efficient care delivery, and provide unparalleled access to essential medical services.


Core Services Include:
  • Critical Care
  • Advanced Life Support
  • Basic Life Support
  • Medical Transportation
  • And more...

Compensation and Benefits:

We offer a competitive compensation package for full-time positions, which includes:

  • Market-leading pay rates
  • Personal Time Off (based on years of service)
  • Comprehensive benefits package (Medical, Dental, Vision, Short-term Disability, Life, Accident, and Cancer insurance)
  • 401(k) retirement plan with company match
  • Tuition reimbursement
  • Supportive leadership and professional development opportunities
  • Flexible scheduling options
  • Employee assistance programs (EAP)

Job Responsibilities:

The Operations Supervisor is responsible for overseeing daily EMS field operations in the absence of senior management. Key responsibilities include:

  • Supervising field operation personnel and ensuring they have the necessary equipment to perform their duties.
  • Acting as a liaison between field staff and other departments such as Training, CQI, Payroll, Human Resources, and Communication.
  • Preparing reports related to mechanical issues, incidents, and daily activities.
  • Ensuring compliance with AmeriPro's policies and patient care protocols.
  • Assisting in employee performance evaluations and maintaining attendance records.
  • Monitoring deployment and efficiency of the EMS system.
  • Responding to emergency calls and coordinating ambulance transport during critical incidents.
  • Addressing station-related issues and ensuring timely communication with management.
  • Maintaining knowledge of company software and attending regular meetings with various departments.
  • Ensuring compliance with state regulations and conducting quality assurance of patient care reports.

Qualifications:

To be considered for the Operations Supervisor position, candidates must meet the following qualifications:

  • High School Diploma or GED
  • A minimum of 2 years of experience in the EMS field is preferred.
  • Certifications: EMT or Paramedic, ACLS (if applicable), PPC/PALS, PHTLS/BTLS, and a current Driver's License.
  • Strong organizational and leadership skills.
  • Effective written and verbal communication skills.
  • Basic computer proficiency, including MS Word and Excel.
  • Certification as a Level II EMT/Paramedic.
  • Successful completion of required training and exams.

Knowledge, Skills, and Abilities:

Successful candidates will demonstrate:

  • Knowledge of emergency medical service methods and techniques.
  • Ability to interpret local maps and navigate effectively.
  • Strong multitasking abilities in high-pressure situations.
  • Proficiency in medical terminology and report writing.
  • Ability to utilize personal computer systems for reporting and communication.

Physical Requirements:

This position requires the ability to perform physical tasks, including lifting and moving patients and equipment. Candidates must be able to:

  • Regularly use hands for handling and reaching.
  • Stand, walk, and occasionally sit or climb.
  • Lift and/or move up to 180 pounds frequently and up to 300 pounds occasionally with assistance.

Working Environment:

Employees may encounter various working conditions, including exposure to inclement weather and potentially hazardous situations. The role may involve:

  • Frequent interruptions and work pressure.
  • Irregular work schedules and changing deadlines.
  • Occasional meetings outside regular hours.