HVAC Service Specialist
1 week ago
- Evaluates HVAC system efficiency through detailed observation, testing, and setup as dictated by the specific trade and equipment type, including systems such as split units up to 120 tons, mini-split systems, VRV heat pumps, and various chiller types.
- Oversees workflow on significant projects, performing both disassembly and reassembly of commercial and residential equipment for troubleshooting and scheduled maintenance as per service agreements. Effectively utilizes hand tools, power tools, gauges, and measuring instruments.
- Handles service contracts, project quotations, and urgent service requests as assigned. Cultivates long-lasting relationships with clients and clearly communicates the work performed to ensure customer satisfaction. Keeps all project stakeholders informed about project progress.
- Acts as a primary resource for service technicians by providing technical support. Manages subcontractor activities and offers training and guidance to junior technicians.
- Coordinates service calls involving multiple technicians.
- Participates in the on-call rotation as required by company policies and procedures.
- Procures materials and issues purchase orders to vendors.
- Safely operates a company vehicle and trailer, adhering to all driving policies and safety regulations.
- Maintains tools, equipment, and inventory on the service vehicle.
Qualifications
- 5-7 years of experience in inspecting, testing, repairing, servicing, and maintaining HVAC systems.
- High School Diploma or equivalent.
- Must hold necessary registrations, professional licenses, and/or certifications as required for the role.
- HVAC Unitary Skills: Proficient with split systems (all brands up to 120 tons), mini-split systems (up to 3 tons), VRV heat pumps, rooftop units (up to 150+ tons), and water source heat pumps (up to 120 tons).
- HVAC Airside Skills: Knowledgeable in Fan Powered Boxes, VAV Boxes, and VFD Theory. Understanding of Air Handler operations and control valve mechanisms.
- Pumps and Piping Systems Skills: Ability to identify pump components, configurations, and chiller setups, along with knowledge of flow control and piping systems.
- Familiarity with brand-specific control systems.
- Advanced understanding of service methodologies, techniques, and regulatory codes.
- Exhibits professionalism, strong interpersonal skills, and effective written and verbal communication abilities.
- Consistently demonstrates strong business ethics.
- A two-year technical degree in a related field is preferred.
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