Hyper Wellness Ambassador
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative at Restore Hyper Wellness. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients, and promoting our unique services.
Responsibilities:
- Develop and maintain a professional relationship with every client
- Manage phone calls and voicemails in a timely and efficient manner
- Coordinate appointments, reschedule, and cancel as needed
- Onboard new clients, obtain necessary waivers, and create client profiles in our POS system
- Check-in and retail-out customer sessions on our POS system
- Greet customers and escort them to their service of choice
- Administer non-medical and non-specialty services
- Provide service tours, sell packages, and memberships
- Execute opening and closing duties
- Stay up-to-date on product knowledge and modalities offered
- Educate clients on Restore modalities
- Assist with store operations, including cleanliness, laundry, customer lead outreach, community outreach, event creation, and social media efforts
Requirements:
- Passion for health and wellness
- At least one year of customer service experience in a retail/service environment
- Availability to work weekends
- Excellent communication skills
Benefits:
- Competitive hourly wage
- Monthly performance-based commission opportunity
- Flexible schedule in a fun work environment
- Access to complimentary and discounted in-store services
- Opportunity for growth
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