Hyper Wellness Ambassador

2 days ago


Hingham, Massachusetts, United States Restore Hyper Wellness Full time
Job Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Hyper Wellness Representative at Restore Hyper Wellness. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a seamless experience for our clients, and promoting our unique services.

Responsibilities:

  • Develop and maintain a professional relationship with every client
  • Manage phone calls and voicemails in a timely and efficient manner
  • Coordinate appointments, reschedule, and cancel as needed
  • Onboard new clients, obtain necessary waivers, and create client profiles in our POS system
  • Check-in and retail-out customer sessions on our POS system
  • Greet customers and escort them to their service of choice
  • Administer non-medical and non-specialty services
  • Provide service tours, sell packages, and memberships
  • Execute opening and closing duties
  • Stay up-to-date on product knowledge and modalities offered
  • Educate clients on Restore modalities
  • Assist with store operations, including cleanliness, laundry, customer lead outreach, community outreach, event creation, and social media efforts

Requirements:

  • Passion for health and wellness
  • At least one year of customer service experience in a retail/service environment
  • Availability to work weekends
  • Excellent communication skills

Benefits:

  • Competitive hourly wage
  • Monthly performance-based commission opportunity
  • Flexible schedule in a fun work environment
  • Access to complimentary and discounted in-store services
  • Opportunity for growth


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