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Dispensary Associate
2 months ago
The Dispensary Associate is a key member of our team, responsible for delivering exceptional customer experiences while maintaining operational integrity and compliance throughout the store.
Key Responsibilities- Guide customers through the cannabis purchasing experience, providing informed recommendations and accurate product descriptions.
- Ensure the sales floor is stocked, displays are up-to-date, and the store is well-maintained.
- Promote a positive, customer-service-oriented work environment and comply with established policies and procedures.
- Develop product knowledge to offer customers the most up-to-date information and advice.
- Respond to customer inquiries in-store, online, and over the phone.
- Accurately use and maintain the point of sale (POS) system.
- Accurately handle cash, manage customer carts, and ring customer transactions.
- Verify proper paperwork, documentation, and required identification for customers.
- Execute inventory, visual merchandising, marketing, customer service, or other in-store operations as directed by Store Leadership.
- Must be at least 18 years of age.
- High school diploma or general education degree (GED).
- Retail experience preferred, cannabis retail experience a plus.
- Exceptional customer service skills.
- Knowledge of basic computer skills.
- Cannabis point of sale (POS) software a plus.
- Positive attitude, team player, and strong work ethic.
- Willingness to build understanding of applicable state and local laws and regulations.
Ascend Wellness Holdings is a vertically integrated cannabis cultivator, processor, and provisioning center operator with assets in multiple states. We seek to foster a robust and inclusive cannabis industry through a premium, unmatched customer-focused retail experience.
We are committed to improving the quality of our patients' lives by offering unrivaled quality, consistency, and meticulously curated products that satisfy our customers' unique, individual needs.
We are an equal opportunity employer and celebrate the population of differences, and do not discriminate in our hiring practices, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law.
