Guest Service Representative

3 weeks ago


Akron, Ohio, United States Scott's GC, LLC dba Golden Corral Full time
Job Overview

We are seeking a highly skilled Guest Service Representative to join our team at Scott's GC, LLC dba Golden Corral. As a critical member of our front-of-house staff, you will be responsible for delivering exceptional guest experiences, handling transactions accurately, and maintaining a clean and organized workspace.

About the Position

This is a part-time position that requires flexibility in scheduling. You will work closely with our management team to ensure seamless operations during peak periods. If you have excellent communication skills, a strong attention to detail, and a passion for delivering outstanding customer experiences, we encourage you to apply.

Duties and Responsibilities
  1. Provide exceptional guest service by greeting guests warmly, offering assistance, and ensuring their needs are met.
  2. Handle transactions accurately and efficiently, including processing payments and managing cash, credit card transactions, and mobile payments.
  3. Maintain a clean and organized workspace, including the host/hostess station, vestibule, and surrounding areas.
  4. Ensure that all buffets and surrounding areas are properly set up and labeled.
  5. Participate in ongoing training and development to enhance your skills and knowledge.
Qualifications and Requirements
  • Previous experience in customer service or retail sales is an asset.
  • Excellent communication and interpersonal skills.
  • Able to work a flexible schedule, including evenings, weekends, and holidays.
  • A valid Social Security number is required.
Compensation and Benefits
  • A competitive hourly rate of $12-$15 per hour, depending on experience.
  • A comprehensive training program to help you succeed in your role.
  • A fun and dynamic work environment with opportunities for advancement.

Scott's GC, LLC dba Golden Corral is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds.



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