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Morning Service Specialist
2 months ago
Fairfield Inn - Kansas City at the Legends is seeking a dedicated Morning Service Specialist to enhance our guests' dining experience.
Role Objective:
Welcome and seat all patrons, ensuring they enjoy a high-quality breakfast experience. Providing warm, knowledgeable service and guidance assures guests they have made the right choice in their stay.
- Assist in the preparation, cooking, and presentation of breakfast items in accordance with established recipes for the dining area.
- Greet every guest with a friendly demeanor and positive attitude.
- Prepare and present food items, maintain a clean service area, and adhere to health and safety regulations.
- Ensure all guests receive professional and consistent service, effectively managing any challenging situations.
- Guarantee that the full breakfast selection is available daily and that operational hours are strictly followed.
- Monitor and inspect all food and beverage deliveries, ensuring compliance with portion control standards.
- Maintain a safe working environment by adhering to safety protocols and health department regulations.
- Enforce sanitation laws and safety standards within the kitchen area.
- Inspect food and beverage storage areas for cleanliness and proper inventory rotation.
- Assist with regular food and beverage inventory counts.
- Be an enthusiastic and supportive team member.
- Exhibit professionalism and maturity in conduct and behavior.
- Foster a friendly and encouraging atmosphere among co-workers.
- Demonstrate self-motivation and effective time management.
- Maintain open communication with all departments.
- Share relevant information promptly.
- Embrace new ideas and feedback positively.
- Be available to assist other departments during emergencies.
- Perform additional tasks as assigned by the supervisor.
Qualifications and Skills:
A high school diploma or equivalent is required.
Experience with major hotel brands' processes and standards is preferred.
This position requires the following abilities:
- Proficiency in speaking, reading, writing, and understanding the primary language(s) used in the workplace.
- Ability to read and write effectively to facilitate communication.
- Strong verbal and written communication skills.
- Capability to supervise staff, including assigning duties and evaluating performance.
Ability to analyze data and figures generated by computer systems.
- Knowledge of hotel food and beverage operations.
- Familiarity with food and beverage items.
- Basic computational and computer skills.
- Comprehensive knowledge of hotel services and facilities.
- Understanding of federal, state, and local laws regarding employment and safety.
- Awareness of state health regulations.
- Most tasks are performed indoors in a controlled environment.
Physical Requirements:
- Ability to stand and move efficiently for up to 4 hours.
- Ability to navigate various floors of the hotel promptly.
- Capability to lift up to 50 pounds regularly.
- Ability to bend, stoop, squat, and stretch for cleaning and inspection tasks.
- Requires manual dexterity for operating necessary equipment.
- Food handler's permit may be required by state law.
- Ability to obtain and maintain Alcohol Awareness training as needed.
Benefits Overview:
- Team-oriented and values-driven culture.
- Comprehensive medical, dental, and vision plans.
- Paid vacation and holiday time.
- Employee assistance programs.
- Opportunities for career advancement and management training.
- Discounted room rates across the portfolio.
- Access to third-party perks (movie tickets, attractions, etc.).
- 401(k) retirement plan.
- Employee discounts.
- Flexible scheduling options.
- Referral programs.
