Field Service Engineer

4 weeks ago


Escondido, California, United States Mitsubishi Electric Power Products Full time
Job Title: Field Service Engineer - Critical Power Systems

Join Mitsubishi Electric Power Products, Inc. as a Field Service Engineer and play a critical role in ensuring the reliability of critical power systems across California.

Job Summary:

We are seeking a highly skilled Field Service Engineer to join our dynamic Service Center Division (SCD) team. As a Field Service Engineer, you will be responsible for performing start-up services, preventative and remedial maintenance, field modifications, and testing of CPSD products at customer locations.

Key Responsibilities:
  • Perform on-site service, including start-up services, preventative and remedial maintenance, field modifications, and testing of CPSD products.
  • Provide top-notch technical assistance to internal teams, third-party service organizations, and end users via phone and email.
  • Inspect and test returned products to identify defects and ensure optimal operation.
  • Respond to emergency technical support needs on an on-call basis, ensuring our customers are always powered up.
  • Maintain detailed service records, document services provided, and submit accurate expense reports in a timely manner.
Requirements:
  • Associate's degree in Electrical Electronics or a related technical field, plus 2-5 years of hands-on experience in troubleshooting and repair of electrical and/or electronic products.
  • Developed knowledge of UPS systems, services, and peripherals is a must.
  • Proficiency with mechanical and electronic test equipment, and strong computer skills with MS Office and MRP/ERP business systems.
  • Excellent verbal and interpersonal skills to interact with customers and team members at all levels in a professional manner.
What We Offer:
  • Comprehensive health coverage, including medical, dental, and vision plans.
  • Retirement plans, including a 401(k) plan with company matching.
  • Generous paid time off, including vacation and 12 paid holidays per year.
  • Career development opportunities, including training programs and educational assistance.
  • Exclusive employee discounts on our products and services.
About Us:

Mitsubishi Electric Power Products, Inc. is a leader in the North American power systems, rail transportation, and large visual display markets. Join us in Warrendale, Pennsylvania, and be part of a global team that's driving the future of transportation and energy solutions.



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