Assistant Spa Manager

2 weeks ago


Annapolis, Maryland, United States Hand & Stone - FGG Spas Full time
Job Overview

We are seeking a highly motivated and experienced Spa Manager to join our team at Hand & Stone Massage and Facial Spa. As a key member of our management team, you will be responsible for overseeing the daily operations of our spa, ensuring exceptional customer service, and driving sales performance.

Key Responsibilities
  • Manage and motivate a team of spa professionals to deliver exceptional customer experiences
  • Develop and implement sales strategies to drive revenue growth
  • Oversee daily spa operations, including scheduling, inventory management, and customer service
  • Collaborate with the General Manager to achieve business objectives and goals
  • Train and develop team members to ensure they have the skills and knowledge needed to succeed
Requirements
  • Minimum 13 years of leadership experience in the spa industry or a related field
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Computer proficiency and knowledge of retail/appointment booking systems
Benefits
  • Competitive base salary and bonus structure
  • Uncapped commission structure for sales performance
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off and holidays
  • Opportunities for professional growth and development

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