Host Service Representative

2 days ago


New York, New York, United States Catch Steak Full time
Job Opportunity at Catch Steak

We are seeking a skilled Host/Hostess to provide exceptional guest experiences at Catch Steak.

The ideal candidate will be responsible for:

  • Welcome and greet guests upon arrival, ensuring a warm and welcoming atmosphere.
  • Demonstrate expertise in restaurant operations, including hours of operation, directions, and awareness of the local neighborhood.
  • Recognize and cater to regular and VIP guests, providing personalized service and attention to detail.
  • Maintain a seamless and memorable experience through excellent communication and interpersonal skills.
  • Present menus, assist with check-ins, and ensure a smooth transition between courses.
  • Address guest concerns and complaints promptly and professionally, escalating issues to management as needed.
  • Master the Open Table system to efficiently manage reservations and table assignments.
  • Complete opening and closing side work as assigned, demonstrating a commitment to operational excellence.

To excel in this role, you should possess excellent communication and problem-solving skills, with the ability to work effectively in a fast-paced environment. A warm and welcoming demeanor is essential, along with a strong focus on delivering exceptional guest experiences.

This is an hourly paid position with an estimated salary range of $19-$22 per hour. If you are passionate about providing outstanding customer service and have a keen eye for detail, we encourage you to apply for this exciting opportunity.



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