Financial Services Associate

3 weeks ago


Bellevue, Washington, United States Coldstream Capital Management Full time
Job Title: Client Service Associate

Coldstream Capital Management is seeking a highly motivated and detail-oriented Client Service Associate to join our team. As a Client Service Associate, you will play a crucial role in providing exceptional service to our clients, ensuring their needs are met, and exceeding their expectations.

Key Responsibilities:
  • Provide exceptional service to clients, anticipating their needs and addressing concerns in a timely manner.
  • Serve as a liaison between clients and custodians/investment managers, ensuring seamless communication and resolution of issues.
  • Manage client information, including account details, financial data, and documentation.
  • Handle cashiering and money movement requests, ensuring accuracy and efficiency.
  • Schedule and organize client meetings, preparing meeting materials in advance to ensure a smooth and productive experience.
  • Facilitate the new client onboarding process, including opening brokerage accounts, establishing cashiering needs, and setting up online reporting access.
  • Maintain accurate client records and manage documentation with attention to detail, ensuring compliance with regulatory requirements.
Requirements:
  • Client service experience in an office environment, preferably in the financial services industry.
  • Bachelor's degree in finance or a related field.
  • Excellent communication and organizational skills, with the ability to prioritize tasks and manage multiple projects simultaneously.
  • Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.
  • Experience with CRM systems and/or portfolio management software is a plus.
Benefits:
  • Competitive compensation package, including base pay, annual bonus, and comprehensive benefits.
  • Opportunities for professional growth and development, including training, certification, and mentoring programs.
  • Flexible hybrid work environment, with a focus on work-life balance and employee well-being.
  • Collaborative and supportive team culture, with a commitment to diversity, equity, and inclusion.

Coldstream Capital Management is an employee-owned, independently-operated wealth management firm that values innovation, client satisfaction, and a vibrant work culture. We offer a comprehensive, holistic approach to planning and focus on providing unparalleled advice and exceptional service. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional client service, we encourage you to apply for this exciting opportunity.



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